IT SUPERVISOR

Job Description:
Will be the point person for network – related concerns and will be assisting in the implementation of the network and other IT systems in the company locations.

Responsibilities:
• Design, configure, and maintain network infrastructure including routers, switches, access points, and firewalls.
• Monitor network performance, troubleshoot issues, and implement necessary upgrades or enhancements.
• Ensure network security by implementing appropriate access controls, and regular security audits.
• Coordinates with concerned parties for the installation, implementation, and modification of software and hardware for use in the company locations
• Administer and manage various platform and content management systems, ensuring optimal performance and availability.
• Oversee the accuracy of records of IT assets, licenses, and warranties.
• Provides technical support to end-users, and addresses the needs and concerns of users to facilitate more efficient processes
• Assisting the IT and Digital Development Head in all concerns related to any software, system hardware and network.
• Assisting the IT and Digital Development Head in implementing solutions and policies to meet organizational needs.

Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience in network setup, management, and configurations.
• Strong understanding of network protocols, routing, and switching technologies is preferred.
• Experience with network security concepts and tools (e.g., firewalls, IDS/IPS, VPNs) is preferred.
• Strong knowledge of computer hardware, software, networking, and operating systems is a plus
• General knowledge in the virtual server / physical server setup, configuration and management is a plus
• Relevant certifications (e.g., CCNA, CompTIA Network+) are a plus.
• Familiarity with platform and content management systems such as Shopify, WordPress, or other CMS is a plus.
• Basic knowledge in programming languages such as HTML, CSS, Javascript, and PHP is a plus.
• Must be discerning, efficient, hardworking and accountable
• Must be willing and able to report physically and/or work remotely as needed based on agreed role and setup

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ACCOUNTS RECEIVABLE SUPERVISOR

Responsibilities:
• Manages and maintains accurate financial records related to the company’s accounts receivable function. In charge of tracking incoming payments, reconciling customer accounts, addressing billing discrepancies, and ensuring timely collections.
• Generates accurate reports on Netsuite and timely invoices for customers based on sales and services provided.Ensures invoices are properly coded, categorized, and include all relevant details. Verifies the accuracy of pricing, quantities, and terms on invoices.
• Investigates and resolves discrepancies or discrepancies between customer records and internal records.
• Prepares regular reports on accounts receivable aging, collection efforts, and outstanding balances.
• Manages accounts receivable team and provides insights to management on trends related to overdue accounts and potential risks.
• Monitors accounts receivable aging reports to identify overdue accounts. Contact customers via phone, email, or mail to remind them of outstanding payments and follow up on overdue accounts.
• Negotiates payment plans when necessary and ensures timely collection of outstanding debts.

Qualifications:
• CPA/CFA or similar certifications are not required, but is a huge plus
• Preferably with accounting, finance or business degrees or similar course, but not an outright requirement if are able to show aptitude is presented Preferably with prior accounting/finance work experience, but fresh graduates also welcome
• Must have excellent analytical, organizational, communication and people skills
• Must be discerning, efficient, hardworking and accountable
• Must be willing and able to report physically and/or work remotely as needed based on agreed role and setup

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SERVICE DIRECTOR

Job Description:
In charge of establishing and implementing customer service policies, identifying business opportunities to improve customer experiences, monitoring the performance of the customer service team, developing strategic service delivery procedures, and generating new promotional offers and services to increase business productivity.

Responsibilities:
• Creating and implementing service strategies aligned consistently with the organization’s overall objectives and customer expectations.
• Ensuring service standards are continuously met or surpassed at all touchpoints, including customer contacts, product/service delivery, and after-sales support.
• Maintaining and improving the company’s brand reputation by constantly providing high-quality service and exceeding client expectations. Monitoring performance versus targets, analyzing trends, and pinpointing opportunities for improvement.
• Identifying potential service delivery risks and developing mitigation solutions while adhering to relevant rules and industry standards.

Qualifications:
• Preferably with a bachelor’s degree in business administration, hospitality management, or any related field (a master’s degree is a huge plus).
• Competence with essential software and tools for service management and analysis.
• Excellent communication and interpersonal skills, with a customer-centric mindset.
• Ability to work efficiently in a fast-paced, dynamic setting while managing various priorities simultaneously.
• Must be committed to maintaining high ethical standards and honesty in all parts of the role.
• Must be willing to physically report to and render service at restaurant locations as needed.
• Ideally able to start immediately.

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ESG OFFICER

Job Description:
• Assist in the design, development, and evolution of the ESG strategies, policies, and documentation for the restaurant group.
• Responsible for managing the implementation and reporting of the ESG strategy for established restaurant ESG policies
• Responsible for the development, benchmarking, implementation, and review of appropriate sustainability objectives, targets, and improvement programs for each portfolio.
• Monitor and report on each portfolio’s sustainability performance and progress against sustainability objectives and key performance indicators.
• Lead and manage the ESG team and their various functions in coordination with different internal departments , including routinely preparing and present at corporate team meetings and to upper management to increase sustainability awareness and engagement
• Provide support and technical advice to all Restaurant Managers, Corporate Heads, and Upper Management, and other stakeholders to enable them to undertake their roles and responsibilities for sustainability.
• Innovate and lead initiatives to engage and educate stakeholders to increase data coverage and sustainability performance for each objective .
• Work with the wider team to monitor changes in legislation and best practices to ensure continuing legal compliance and best practice in the PH.
• In charge of professional communication and presentation to highlight the company’s ESG practices and initiatives via both internal workshops and events, as well as external public relations and activations

Qualifications:
• Understanding of key ESG issues affecting stakeholders.
• Experience preparing corporate ESG/sustainability reports. Good knowledge of, and experience with ESG/sustainability reporting standards, frameworks, and ratings and rankings such as IFC ( International Finance Corporation) and/or ADB ( Asia Development Bank)
• Excellent communication and presentation skills, strong attention to detail.
• Ability to foster and maintain collaborative relationships across departments.
• Ability to problem-solve and manage multiple priorities. • Bachelor’s degree required preferably from a Economics or similar background
• A minimum of 1 to 2 years of experience in sustainability/environmental or social governance would be ideal,, business development/client management/public relations experience would be a huge plus
• The position is also open for lateral entrants of technical professionals and for young professionals with a strong ESG study background (self-starter).
• Eloquent command of English and Filipino
• High level of teamwork and reliability.
• A friendly and proactive personality who likes collaborating with a growing team.

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GENERAL LEDGER MANAGER

Job Description:
Responsible for creating and maintaining timely, accurate, and compliant financial documents for the company. Manages the mapping, chart of accounts, and financial report generation through the company’s nominated accounting and enterprise resource planning systems, including but not limited to Oracle NetSuite, and proactively formulates reports via NetSuite to automate the reports being produced in various independent systems and thus expedite the processes and reporting of the company.

Roles and Responsibilities:
• Responsible for creating and maintaining timely, accurate, and compliant financial documents for the company
• Manages the mapping, chart of accounts, and financial report generation through the company’s nominated accounting and enterprise resource planning systems, including but not limited to Oracle NetSuite, and proactively formulates reports via NetSuite to automate the reports being produced in various independent systems and thus expedite the processes and reporting of the company
• Monitors payment transactions of the company and entering financial data and transactions into the ledger, while ensuring tax-related processes are compliant with the most updated rules and regulations
• Ensures timely and accurate monthly, quarterly, and year-end accounting closures, and other periodic reports as needed
• Develops and maintains financial record-keeping and reporting systems
• Prepares and reviews appropriate ledger entries and reconciliations
• Assists in the preparation of monthly, quarterly, and annual financial statements, and other periodic reports as needed
• Reviews monthly prepaid and fixed asset records and related schedules, and oversees the inventory of said schedules
• Reviews and monitors accounts payable sub-ledger details and aging
• Reviews bank reconciliations and corporate credit card reconciliations
• Assists with monthly, quarterly reviews, and annual audit
• Initiates research on any new accounting issues, principles, and laws, and implements changes to the company’s ledger accounts and practice to ensure compliance
• Identifies and implements solutions to rectify financial discrepancies across records, accounts, and books

Qualifications:
• Bachelor’s degree in accountancy, finance, or related-business course
• CPA or CFA is a plus
• At least (3) years of proven experience in General Ledger function
• Strong proficiency in information systems, MS Office, NetSuite, financial management softwares (e.g. SAP and ERP), POS system, business/accounting process automation tools
• Must demonstrate strong analytical skills and attention to detail
• Must be willing to report physically to Company restaurants or locations as needed
• Willing to start immediately

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ACCOUNTING SYSTEMS MANAGER

Job Description:
Ensures that the company’s enterprise resource planning (ERP) systems, among other related accounting systems, accurately process, record, and report data as intended and as required by the business, and are aligned with accounting policies, practices and standards

Roles and Responsibilities:
• Ensures the proper and accurate mapping and booking of various accounts in the company’s nominated ERP system and other related accounting systems, including facilitating seamless data transmittal and integration between systems, in line with updated accounting policies, practices, and standards
• Prepares and presents accurate financial statements and reports to board members, top management, relevant departments, and regulatory authorities periodically as required
• Analyzes financial data and provides timely reports and strategic recommendations to management
• Implements internal controls and policies to safeguard the organization’s assets and financial integrity, especially in the implementation, use, and reporting via the ERP and related accounting systems
• Contributes to the development and execution of the organization’s financial plan and strategies and sees to it that the company’s accounting systems are aligned with this

Qualifications:
• Bachelor’s degree in Accounting, Finance or a related field
• CPA and/or CFA / MBA is preferred • Prior experience with Oracle Netsuite, Quickbooks, and similar systems is a huge plus
• Must have extensive experience in financial management and administration, including leadership roles
• Strong financial analysis and reporting skills
• Knowledge of relevant laws, regulations, and compliance standards
• At least 2+ years work experience preferred

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SYSTEMS & OPERATIONS HEAD

Job Description:
Overseeing and optimizing the implementation and use of the internal systems, processes, and operations of the entire business, and managing the personnel and functions of the Systems and Operations department to ensure the company’s efficiency, profitability, and overall successful performance across various segments, including but not limited to front-of-house, back-of-house, supply chain management, and logistics

Roles and Responsibilities:
• Oversees, leads and manages personnel in the Systems & Operations department of the company (including employees and interns), supervising and assigning projects and tasks, ensuring each assigned project is maximized, and that any systems, software, equipment, data, reports, and technology solutions (including but not limited to enterprise-resource planning (ERP) system, inventory system, Point-of-Sale (POS) system, accounting systems, etc) related to their assignments are used efficiently and effectively in support of various business processes and functions, especially in day-to-day restaurant operations; sets and presides over internal Systems & Operations meetings where needed
• Acts as master systems administrator and troubleshooter, including acting as one of the main proponents and evaluators for onboarding and implementation of new systems and migration where necessary, and sets and implements policies and procedures in the proper use of said systems by various departments
• Monitors and analyzes key performance indicators (KPIs) in terms of revenues, expenses, and other operational metrics, identifies opportunities to improve these while maintaining quality standards and without compromising customer experience, including implementing processes or systems, logistics and supply chain management directives, as well as cost control measures, and assists in the execution of recommended action plans and measures to boost overall performance
• Makes strategic decisions and recommendations with the aid of the Company’s upper management team that will benefit and enhance any and all operational systems and processes within the Company

Qualifications:
• Bachelor’s degree in Industrial Engineering, Business Management, or a related field
• Prior experience with Oracle NetSuite or similar ERP systems is preferred
• Strong database management and analysis skills, proficiency with Microsoft Excel and similar spreadsheet software
• Strong leadership and management skills
• At least 4+ years working experience preferred

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SENIOR BRAND MANAGER

Job Description:
The Senior Brand Manager serves an important role in the creation of brand strategies and marketing plans for the growth and development of the Wildflour Hospitality Group’s portfolio of brands. They are in charge of recommending thematic and tactical marketing campaigns and designing strong execution plans across various channels of the business including but not limited to in-store, digital, and delivery business activations. They are also in charge of building and directing all forms of promotional activities including external partnerships, public relations, and influencer marketing.

Strengths: Marketing, Business Administration, Strategies, Campaign Management

Roles and Responsibilities:
• In charge of creating thematic and tactical marketing strategies, campaigns, and initiatives together with the marketing team and in line with management’s vision, with the goal of boosting brand equity, sales, awareness, and engagement across various sales and promotional channels, and assists with the execution of said strategies where possible
• Spearheads the development of the Company’s brands, including enhancing overall brand identity and presence, and setting objectives and targets for brands, and ensures consistency of initiatives and campaigns with established branding
• Analyzes and monitors the performance of the different brands, strategies, campaigns and initiatives, across various channels, and gives strategic recommendations and corrective actions to make sure targets and objectives are met
• Designs and executes social media marketing strategies to boost brand equity and awareness across all relevant platforms. Monitors and analyzes all available data such as engagement metrics and customer feedback in order to recommend solutions to increase brand following.
• Builds and maintains external partnerships and brand collaborations; manages and sustains relationships and strategies with media partners to strengthen brand presence through activities including but not limited to media events, press releases, and PR and influencer marketing.

Qualifications:
• Graduate with a degree in marketing, communications, business management, or similar courses (but not required)
• With at least 3-5 years work experience in brand marketing, promotions, or similar field (previous leadership of a marketing team or department is a plus)
• Excellent skills in marketing, communication and project management
• Knowledge and experience in Google and Social Media Analytics is a plus
• Must be willing to physically report to restaurant locations as needed
• Experience with marketing, sales, e-commerce and customer service is a huge plus
• Prior experience in an F&B company is not required

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SOCIAL MEDIA OFFICER

Job Description:
The Social Media Officer is in charge of directing and building the content calendar for all brands in the Wildflour group’s portfolio and across all relevant platforms. They are also in charge of recommending innovative, creative, and impactful social media marketing strategies based on engagement metrics and other relevant KPIs.

Roles and Responsibilities:
• Manages the social media content plan from start to finish: from direction, to execution, to analysis, on all relevant digital platforms and channels.
• Collaborates with the entire Marketing team in ensuring all running campaigns are being supported digitally via the relevant platforms Wildflour is present on; and, also works with the content producer and graphic designer in conceptualizing ideas for new content and eventually executing them.
• Designs and executes social media marketing strategies to boost brand equity and awareness across all relevant platforms.
• Monitors and analyzes all available data such as engagement metrics in order to recommend solutions to increase brand following, and overall brand equity

Qualifications:
• Bachelor’s Degree in Marketing, Advertising, PR, Communications, Multimedia Arts, or any related field/experience is preferred
• Must have strong skills in marketing, communication, social media management, and project management
• Has a critical eye for creative design, detail, and layout
• Knowledge of analytical tools including but not limited to Google Analytics, Hootsuite, and of other digital marketing concepts such as SEO, CTR, etc. is not a requirement but a huge plus
• Knowledgeable in photography and videography, in Adobe Creative Suite Programs including Photoshop is a plus.
• Stays updated on new media formats and strategizes on how to incorporate them into company campaigns and initiatives
• Willing and able to physically report to Wildflour’s various restaurant locations
• Is available to start immediately

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CONTENT PRODUCTION OFFICER

Job Description:
Will play an integral role in the Wildflour Group’s content production team, who altogether leads total creative direction of food photography and videography, as well as the vision in editing and curating said materials in line with the brand strategies and in support of all running campaigns.

Roles and Responsibilities:
• Captures and produces visual content for multiple platforms. Creates and curates content to support and bolster the Company’s marketing promotions and strategies, especially to further its digital, social, and e-commerce efforts.
• Takes the lead in planning and executing photography and videography shoots
• Collaborates with Marketing team in conceptualizing ideas for new content and eventually executing them
• Assists the Marketing team in setting a strategic direction for all social media platforms, especially when it comes to aligning of the visual identity of said platforms
• Will be working closely with the social media officer and graphic designer in planning and designing visual concepts– including needs for digital communications, websites, mobile apps, marketing materials, print advertising, and others

Qualifications:
• Bachelor’s Degree in Multimedia Arts, Marketing, Advertising, PR, Communications, or any related field is preferred
• Has strong collaboration and communication skills
• Proficient in photography and videography (must own a camera)
• Has detailed knowledge of photography art and lighting
• Has a critical eye for creative design, detail and layout
• Has the ability to communicate ideas at a conceptual level through clear roughs and layouts
• Has proficiency with design and editing softwares, such as Adobe Photoshop, Lightroom, Adobe Premiere/Final Cut, Illustrator/Procreate or similar tools
• Has a good understanding of design and art direction for digital media
• Stays updated on new media formats and recognizes how to incorporate them into campaigns and initiatives
• Willing and able to physically report to Wildflour’s various restaurant locations
• Is available to start immediately

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FINANCIAL BUDGETING STAFF

Job Description:
Assists with the preparation and setting of budgets for The Company and divisions within it, including assisting the Financial Budgeting and Reporting team with forecasting and analysis necessary to do so, and reflection and integration of these into accounting systems and financial statements

Roles and Responsibilities:
• Assists with reparation and setting of financial budgets for various periods and account-types on a company-wide, per-division level together with management’s oversight and approval in support of company goals and decision-making, and coordinates with respective units when conducting forecasting and analysis for said preparation
• Assists with financial budgets into the accounting system and ensures these work hand-in-hand with the financial statements and reporting of the Company
• Assists with the implementation and enforcement of the set budgets across various units in collaboration with those units’ superiors and auditors

Qualifications:
• Graduate of accountancy or related-business course
• CPA or CFA is a plus
• Experience in the accounts payable cycle is a plus
• Experience with Oracle Netsuite is a huge plus
• Proficiency with Microsoft Office applications or Google tools
• Must possess excellent verbal and written communication skills
• Must demonstrate strong analytical skills and attention to detail
• Able to physically report to the corporate office in Makati City
• Able to physically report to the store locations, if necessary
• Able to start immediately

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ACCOUNTS PAYABLE STAFF

Job Description:
Staff will be maintaining records and relevant documents pertaining to the different stages of the accounts payable cycle, coordinating internally and externally for any payment concerns or disputes, preparing journal entries and other relevant reports to aid decision making and financial statement preparation.

Roles and Responsibilities:
• Preparation of check vouchers for suppliers, lessor and partners
• Preparation of journal entries pertaining the accounts payable cycle
• Preparation of other relevant reports related to the accounts payable cycle
• Coordination with people within the organization for payment concerns/disputes
• Coordination with partners outside the organization for payment concerns/disputes
• Ensures proper filing and safekeeping of documents related to the accounts payable cycle
• Performs other tasks and duties within the scope of accounting, whenever they are assigned

Qualifications:
• Graduate of accountancy or related-business course
• Experience in the accounts payable cycle is a plus
• Experience with Oracle Netsuite is a plus
• Proficiency with Microsoft Office applications or Google tools
• Must possess excellent verbal and written communication skills
• Must demonstrate strong analytical skills and attention to detail
• Able to physically report to the corporate office in either San Juan City Makati City
• Able to physically report to the store locations, if necessary
• Able to start immediately

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INVESTOR RELATIONS OFFICER

Job Description:
In charge of managing relationships with both potential and existing investors, and effectively facilitating verbal, written, and visual communication between the company, its owners and management, and external investment parties in the form presentations, documents, data analysis and research, reports, etc.

Roles and Responsibilities:
• Manages and acts as representative/point-person for day-to-day liaising, communication, and coordination with current and prospective investment parties, including facilitating meetings, verbal and written communication both formal and informal, managing data rooms and general transmittal of information, to ensure smooth relations between the company and external parties.
• Prepares presentations, analysis and research, corporate kits, fact sheets, Q&A sheets necessary for senior management and key business units to evaluate and make decisions on investors and other investment prospects and to effectively communicate the status of the company to external parties.
• Prepares presentations, data and other support materials used in the Stockholders and Board Meetings, Investor Roadshows and Conferences, and Planning and Strategy Conferences, capital raising exercises (i.e., debt and equity raising), and others.
• Communicates information about the Company and its performance through dissemination of press releases, web pages, media articles, and disclosures to external parties.
• Provides assistance with fielding and answering queries and surveys made by either internal (business units) or external (analysts, investors, regulators, media, clients) contacts especially those relevant to investments.
• Assists in compliance with and timely completion of regulatory and reportorial requirements such as press releases and disclosures to PSE, PDEX and BSP, among others.
• Improves relationships with the investing community by being proactive in correspondence with fund managers, credit and equity analysts, rating agencies, correspondent banks, and the business and financial media.
• Analyzes and produces reports on the company’s financial performance in relation to the industry and competitors, and maintains a database compiling industry and competitor monitoring and analysis reports

Qualifications:
• Preferably with a Bachelor’s degree in Communications, Business Management, Economics, Finance, or similar fields
• Preferably has at least 1-3 years work experience in investor relations, corporate communications or planning, or similar roles (but not required)
• Knowledge and experience working under Financial Markets and investments is a huge plus
• Must have excellent communication and interpersonal skills, with presentation and design skills a huge plus
• Must have strong data analytical and organization skills
• Must be discerning, efficient and accountable
• Must be fluent in English and Filipino, and have at least basic Microsoft Office skills
• Must be willing to report physically to Company restaurants , offices, and other locations as needed

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MARKETING OFFICER

Job Description:
In charge of creating marketing strategies, campaigns, and initiatives together with the marketing team and in line with management’s vision, with the goal of boosting brand equity, sales, awareness, and engagement across various sales and promotional channels, and assists with the execution of said strategies where possible

Roles and Responsibilities:
• Spearheads the development of the Company’s brands, including enhancing overall brand identity and presence, and setting objectives and targets for brands, and ensures consistency of initiatives and campaigns with established branding
• Analyzes and monitors the performance of the specific brands, strategies, campaigns and initiatives, across various channels, and gives strategic recommendations and corrective actions to make sure targets and objectives are met
• Builds and maintains external partnerships and brand collaborations while ensuring all outlets & staff are aware and adept in executing the brands’ campaigns

Qualifications:
• Preferably with a degree in marketing, communications, business management, or similar courses (but not required)
• With at least 1-3 years work experience in brand marketing, PR campaigns, sales promotions, or similar field (previous leadership of a marketing team or department is a plus)
• Excellent skills in marketing, communication and project management
• Knowledge and experience in Google and Social Media Analytics is a plus
• Must be willing to physically report to restaurant locations as needed
• Experience with marketing, sales, e-commerce and customer service is a huge plus
• Prior experience in an F&B company is not require
• Ideally able to start immediately

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CATERING AND EVENTS COORDINATOR

Job Description:
In charge of end-to-end coordination with internal and external parties to facilitate catering, events, and other functions both in-store and off-site from inquiry to execution through excellent customer relations and efficient administration

Roles and Responsibilities:
• Handle bookings for coordination of in-house and off-site events and catering to ensure guests are well taken care of and expectations are managed, in charge of the overall event-related administration tasks with the internal office organization
• Implement lead generation and awareness strategies together with the marketing team to grow the catering and event business and secure new and repeat clients through targeted initiatives
• Collaborate with the rest of the Catering & Events Team to conceptualize, develop, and execute events strategies and initiatives for all Wildflour brands and restaurants
• Collaborate across multiple teams and company stakeholders to ensure smooth operations from inquiry to execution to completion
• Understand the requirements for each event which include but are not limited to booking venues and facilitating reservations, scheduling with persons-in-charge, vendor negotiations, data analysis and reports, market research and event marketing and operations
• Identify event opportunities and generate new ideas to push for continual optimization of events opportunities and growth of this segment of the business

Qualifications:
• Preferably with a degree in humanities, marketing, communications, business management, or similar courses (but not required)
• Must have excellent skills in communication, project management, and campaign execution
• Work experience in events management, sales, customer service or similar field is a huge plus but not required
• Must be willing to physically report to restaurant and off-site locations especially during events and catering functions
• is available to start immediately

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CUSTOMER SERVICE OFFICER

Job Description:
Facilitates customer care and communication across various channels, in coordination with operations and other departments, to ensure proper and timely service reflective of the Company’s F&B brands is provided

Roles and Responsibilities:
• Carries out the customer-facing aspects of various sales channels, especially the in-house Wildflour To-Go online ordering platform (via Instagram, website, and app) by engaging with customers and facilitating responses to their orders, inquiries and concerns, with the goal of driving and developing the Company’s out-of-store sales growth as its own pillar, increasing customer retention and repeat purchases, and providing quick and quality service Coordinates with management, internal operations and in-store personnel to ensure smooth and efficient order fulfillment, including helping manage inventory and availability of items across various Company locations and sales platforms
• Troubleshoots in the event of inefficiencies, errors, or unforeseen changes that cause delays or complaints, and sees to it that resolution and enhancements to the service are made as a result Helps devise standard operating procedures and process flows that are carried out by in- store and corporate personnel in service of projects and initiatives concerning the sales channels handled, with the objective of enhancing the customer experience and increasing operational efficiency
• Provides feedback, analytics, and reports to management regarding performance of various stores, brands, and products, as well as gives recommendations and assists with implementation of process improvements that will aid in management decision-making and overall enhancement of the customer experience
• Coordinates with the marketing team of the Company in developing and implementing specific projects, promotions and initiatives with the objective of increasing overall sales

Qualifications:
• Preferably with a degree in communications, hospitality, or similar courses (but not required)
• Must have excellent skills in communication and project management
• Work experience in communications, account management, and customer service or similar field is a huge plus but not required
• Must be willing to physically report to restaurant locations as necessary
• Prior experience in an F&B company is not required

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Sommelier

Job Description:
Responsible for creating and executing the wine list within the Company and its establishments in close coordination with the Beverage Director, including but not limited to managing of wine service and personnel, product selection and presentation.

Qualifications:
• Must possess a deep knowledge of and interest in wine, actual sommelier certification is a huge plus
• Excellent communication and organizational skills, and knows the meaning of quality service
• Must be willing to physically report to and render service at restaurant locations as needed

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BEVERAGE DIRECTOR

Job Description:
Responsible for creating and executing the beverage program within the Company and its establishments, including but not limited to managing of beverage service and personnel, product selection and presentation.

Qualifications:
• Must possess a deep knowledge of and interest in both alcoholic and non-alcoholic beverages, actual sommelier certification is a huge plus
• Excellent communication and organizational skills, and knows the meaning of quality service
• Must be willing to physically report to and render service at restaurant locations as needed

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FOOD SAFETY & SANITATION OFFICER

Job Description:
Assists with all functions related to food safety & sanitation of the Company’s facilities, personnel, and products from production up to sale, to better monitor, troubleshoot and improve protocols and compliance, and enhance regulatory accreditation of the company

Roles and Responsibilities:
• Works closely with the Food Safety & Sanitation (FSS) Head/s in auditing Company locations, personnel, equipment, and products, and creating and implementing necessary protocols and procedures to boost compliance and overall health, safety and sanitation of the entire Company
• Assists with formulating standards and procedures to address, troubleshoot, and eliminate current FSS concerns and prevent further FSS concerns
• Assists with application processes and ensures on-time renewal of regulatory accreditations and licenses, including but not limited to Food and Drug Administration (FDA) CFRR License To Operate (LTO), Certificate of Product Registration (CPR)
• Coordinates samples with the QFS to be sent to external laboratories related to MACS’ QFS regulatory and statutory requirements
• Detects and analyzes causes of non-conformity, troubleshoot problems and formulate recommendations, corrective and preventive actions for the concerned departments.
• Assists with food safety training and development for new employees, and refresher training for future
• Assists with documentation necessary for successful implementation of FSS standards and protocols (FSS SOP Manual, Training Manual, Memos, Checklists, and government accreditations)

Qualifications:
• Preferably should have experience or basic knowledge in the following: food safety and sanitation, GMP (Good Manufacturing Practices), Sanitation Audit, ServSafe Training Modules, LGU/Accreditation Compliance
• Degree in Food Science BS Microbiology, Food Technology, Nutrition and Dietetics is required
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in Filipino and basic English, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed
• Must be available to start immediately

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INTERNAL AUDIT OFFICER

Job Description:
Responsible for the examination and analysis of business records accounting systems, financial statements, and company assets to evaluate relevant risks, determine financial status and operating performance, and prepare audit reports with recommendations to manage risk and improve business results for identified business units.

Roles and Responsibilities:
• Conduct testing and analysis of specified areas using samples and other data to prove evidence of / absence of risk by comparing to company policies and procedures, best business practices and industry benchmarks
• Conduct risk assessment of assigned department or business area within the established/required timeline
• Assess financial operations and make best-practices recommendations to management to ensure efficiency and use of accepted accounting procedures
• Identify reportable issues, the suitability of internal controls and the scope of risk
• Identify and recommend ways to reduce costs, enhance revenues, and improve profits
• Determine scope of review in conjunction with the Senior Internal Auditor and/or Audit Manager
• Build work documents in MS Excel or Google sheet tracker which quantify methodology and findings
• Draft comprehensive and complete report of audit results and verbally communicate findings to Audit Manager and upper management
• Update audit tracking data and ensure follow up actions are performed as agreed by client team

Qualifications:
• Bachelor’s degree in Internal Audit, Accountancy, Finance or similar courses, a CPA/CIA licensed is an advantage
• At least 3 years work experience in internal audit or business analysis or its equivalent
• Strong analytical skills
• Detail-oriented, organized, and accurate
• Ability to handle confidential information in a discreet and professional manner
• Must have strong work ethics
• Demonstrates a sense of urgency and ability to meet deadlines
• Proficient in Oracle Netsuite (an advantage, not a requirement), Microsoft Excel and Word, and Google Sheets tools
• Possesses strong organizational and time management skills
• Able to communicate effectively verbally and in writing
• Able to work independently and with a team, display initiative in a fast-paced work environment
• Able to physically report to the corporate office in Makati City
• Able to physically report to the company locations as needed
• Able to start immediately

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IMPORATION OFFICER

Job Description:
In charge of all matters related to imported goods, including liaising with suppliers and regulatory bodies, handling logistics and storage, with the goal of minimizing costs and ensuring stable supply chain for items procured from foreign markets to fuel the Company’s operations

Roles & Responsibilities:
• Main liaison with foreign suppliers for procurement of imported goods and equipment, including establishing and developing relationships, negotiating pricing, coordinating shipment from order to shipment
• Main liaison with government and other regulatory bodies, including but not limited to the Bureau of Customs, with ensuring the safe, compliant and speedy receipt and delivery of orders from outside of the country
• Handles inbound logistics for foreign procured items, as well as their delivery and distribution within and among Company location
• Monitors and analyzes the costing of foreign procured items to ensure these are kept within acceptable Company targets, and conducts research and exploration on alternatives and new suppliers to further drive down expenses

Qualifications:
• Must have prior experience in handling importation or foreign procurement
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in English and Filipino, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed

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ACCOUNTING/FINANCE ROLE

Job Description:
Looking for candidates with accounting/finance degree and/or work experience that would want to contribute to a rapidly growing F&B company. Actual scope of responsibilities and position to be determined upon screening based on the applicant’s credentials and expertise.

Qualifications:
• CPA/CFA or similar certifications are not required, but is a huge plus
• Preferably with accounting, finance or business degrees or similar course, but not an outright requirement if are able to show aptitude is presented Preferably with prior accounting/finance work experience, but fresh graduates also welcome
• Must have excellent analytical, organizational, communication and people skills
• Must be discerning, efficient, hardworking and accountable
• Must be willing and able to report physically and/or work remotely as needed based on agreed role and setup

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