BUSINESS DEVELOPMENT OFFICER

Job Description:
Acts as the officer-in-charge for managing, developing and promoting new restaurant brands for the Company as well as out-of-store businesses including but not limited to online delivery platforms via in-house (i.e.Wildflour To-Go) and via third-party (e.g. GrabFood, FoodPanda, Lazada, et al.), maintains relationships with existing external partners, seeks out and facilitates strategic business opportunities for the company, creates data-driven strategies and campaigns to improve delivery sales performance, and works hand-in-hand with the rest of the Marketing, Wildflour To-Go & Operations teams to maintain optimal delivery performance and service.

Roles and Responsibilities:
• Manages and maintains the relationships with and acting as liaison to existing external partners with the goal of contributing to the development of strategic business opportunities for the growth of the Company, and ensures their seamless day-to-day incorporation into Company operations
• Engages with and evaluates prospective new external partners, and if mutual interest and benefit is met, executes the partnership and facilitates onboarding and integration into the Company and its operations
• Oversees and facilitates the documentation necessary for and related to external partnerships, including but not limited to administrating partner portals and platforms, processing of contracts, forms, product inventory lists, quotations and payments, and allocation and monitoring of partner-related budgets and expenses
• Acts as the officer-in-charge for managing and promoting the Wildflour brands and stores across various online delivery platforms via in-house (Wildflour To-Go) and via third-party (GrabFood, FoodPanda, et al.)
• Responsible for reporting ongoing promos, partnership launches/updates, initiatives, cancelled orders, sales data and other relevant insights to Management and other internal stakeholders • Collaborates with internal teams to come up with promotional materials, strategies and insights to further improve delivery menu and boost sales
• Oversees troubleshooting of delivery related issues (i.e. closed store, wrong price, device issues, missing rider, etc.) with managers and account managers (if needed)

Qualifications:
• Must have strong skills, qualities suited for and/or experience in Marketing, Communications, Analytics, Strategies
• Bachelor’s Degree in Marketing, Business Management, Communications, or any related field/experience is preferred
• Has strong collaboration and communication skills (both written and spoken)
• Able to physically report to Wildflour’s various restaurant locations as needed
• Is available to start immediately

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CREATIVE CONTENT OFFICER – COPYWRITER

Job Description:
Creates original content through exceptional writing & research for all of the Company’s brands (including but not limited to Wildflour, Little Flour. Wild Flour Italian, Pink’s Burgers & Hotdogs, Wildflour To-Go and other smaller assets) via online and offline communication channels including but not limited to social media, website, delivery platforms, and other ads & in-store placements. Must be able to articulate the brands’ respective identities through written output, and shall participate in the brainstorming & other creative processes of the team

Roles and Responsibilities:
• In charge of creative content planning, analysis, creation and execution (with the rest of marketing team)
• Creates original copy materials that are aligned with the brands’ identities and company’s needs • Collaborates with internal parties to articulate creative needs • Conducts research to come up with creative ideas or to support writing
• Able to understand and effectively communicate the Company’s brands, products and services with the target audience
• Assists in all general creative processes in line with Company objectives and goals
• Collaborates with Marketing team in conceptualizing ideas for new content and eventually executing them

Qualifications:
• Bachelor’s Degree in Communications, Creative Writing, Marketing, Advertising, PR, Journalism, Multimedia Arts, or any related field/experience is preferred
• Has strong collaboration and written communication skills
• Has a good understanding of creative content direction for digital media
• Stays updated on new media formats and recognizes how to incorporate them into campaigns and initiatives
• Preferably with sample works to present
• Able to physically report to Wildflour’s various restaurant locations
• Is available to start immediately

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Sommelier

Job Description:
Responsible for creating and executing the wine list within the Company and its establishments in close coordination with the Beverage Director, including but not limited to managing of wine service and personnel, product selection and presentation.

Qualifications:
• Must possess a deep knowledge of and interest in wine, actual sommelier certification is a huge plus
• Excellent communication and organizational skills, and knows the meaning of quality service
• Must be willing to physically report to and render service at restaurant locations as needed

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BEVERAGE DIRECTOR

Job Description:
Responsible for creating and executing the beverage program within the Company and its establishments, including but not limited to managing of beverage service and personnel, product selection and presentation.

Qualifications:
• Must possess a deep knowledge of and interest in both alcoholic and non-alcoholic beverages, actual sommelier certification is a huge plus
• Excellent communication and organizational skills, and knows the meaning of quality service
• Must be willing to physically report to and render service at restaurant locations as needed

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ACCOUNTS PAYABLE OFFICER

Job Description:
Oversees and manages the accounts payable function and transaction cycle of the business, while ensuring that expenses are properly booked in the Company’s financial statements, reports, and systems

Roles and Responsibilities:
• Oversees and reports regarding purchases and expenditures, and ensures cash outflows are accurate and disbursed in a timely manner
• Acts as point person and external liaison with external parties, especially suppliers and other payees, for concerns relating to fulfilling payments, and is responsible for troubleshooting and protecting Company interests
• Develops and implements guidelines for all internal processes related to accounts payable, including proper handling of invoices, preparing documentation for disbursement, verification and approval of disbursements by relevant bodies, generating trackers and facilitating reports, and ensures compliance with set guidelines
• Develops and implements guidelines and controls for proper recording, storage, migration, and retrieval of relevant data and files to the accounts payable function
• Facilitates correct and timely preparation of expense and liability reports, and other invoices, and analyzes said reports for accuracy and eligibility for payment
• Reconciles accounts payable balances and general ledgers with other applicable records
• Ensures proper record-keeping and reporting of purchases for use in tax preparation and audits.
• Ensures proper credentials and vetting have been conducted from all vendors and suppliers to ensure preparation of proper company documentation especially for taxation purposes
• Performs other related duties within the scope of the accounting team as assigned.

Qualifications:
• Bachelor’s degree in Accountancy, Finance or similar courses, a CPA/CIA licensed is a huge advantage
• At least 1-2 years work experience in accounting or finance-related role is a plus (but fresh graduates are welcome if with adequate skill and personality)
• Must have strong analytical skills, and be detail-oriented, organized, and accurate
• Ability to handle confidential information in a discreet and professional manner
• Must have strong work ethic, and demonstrate a sense of urgency and ability to meet deadlines
• Proficient Microsoft Office (especially Excel) and Google tools, proficiency in Oracle Netsuite is a huge advantage
• Possesses strong organizational and time management skills
• Able to communicate effectively verbally and in writing
• Able to work independently and with a team, and display initiative in a fast-paced work environment
• Able to physically report on-site to the corporate office or to other company locations as needed
• Able to start immediately

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BRAND MARKETING OFFICER

Job Description:
In charge of creating marketing strategies, campaigns, and initiatives together with the marketing team and in line with management’s vision, with the goal of boosting brand equity, sales, awareness, and engagement across various sales and promotional channels, and assists with the execution of said strategies where possible

Roles and Responsibilities:
• Spearheads the development of the Company’s brands, including enhancing overall brand identity and presence, and setting objectives and targets for brands, and ensures consistency of initiatives and campaigns with established branding
• Analyzes and monitors the performance of the specific brands, strategies, campaigns and initiatives, across various channels, and gives strategic recommendations and corrective actions to make sure targets and objectives are met
• Builds and maintains external partnerships and brand collaborations while ensuring all outlets & staff are aware and adept in executing the brands’ campaigns

Qualifications:
• Preferably with a degree in marketing, communications, business management, or similar courses (but not required)
• With at least 1-3 years work experience in brand marketing, PR campaigns, sales promotions, or similar field (previous leadership of a marketing team or department is a plus)
• Excellent skills in marketing, communication and project management
• Knowledge and experience in Google and Social Media Analytics is a plus
• Must be willing to physically report to restaurant locations as needed
• Experience with marketing, sales, e-commerce and customer service is a huge plus
• Prior experience in an F&B company is not required
• Ideally able to start immediately

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GROWTH AND EXPANSION OFFICER

Job Description:
Works together with the Company’s Director for Corporate Planning and Finance to spearhead and support functions directly related and that will contribute to the Company’s growth and expansion internally and externally

Roles and Responsibilities:
• In charge of the development, establishment, execution, and maintenance of the Company’s growth and expansion initiatives and opportunities including but not limited to the following related activities
• Spearheading the development and careful management of strategic frameworks, protocols, and plans in support of and to enable external growth prospects, such as franchising strategy, domestic and overseas expansion ventures, and engagement in new business models
• Liaising with external parties, including but not limited to prospective and new investors, franchisees, lessors, consultants, legal counsel, auditors, and partners to explore, evaluate, negotiate, conduct due diligence for, formulate, manage the relationship, and implement mutually beneficial expansion collaborations
• Handling corporate and marketing communications (in collaboration with internal marketing teams and external parties if needed) related and in support of and to bolster said growth and expansion initiatives
• Evaluating the Company’s existing structure and processes, and planning and mitigating how growth and expansion activities will impact and be seamlessly integrated into the organization to enhance business prowess and performance and minimize disruptions to the Company’s systems and services
• Conducting and preparing studies, analyses, forecasts, projections, and reports necessary to properly evaluate and execute growth and expansion plans and strategies and assist upper management with decision-making
• Point person for special projects and assignments related to new growth and expansion ventures

Qualifications:
• Preferably with a degree in business management, legal management, industrial engineering, finance, business economics, or similar field (but not required)
• Preferably has at least 1-3 years work experience in business development, finance, corporate relations, growth, or similar roles (but not required)
• Must have excellent organizational, communication and people skills (proficiency in writing and speaking is a huge plus)
• Must be discerning, efficient, resourceful, adaptable, and accountable, have excellent time management skills, and have a growth mindset
• Must be fluent in English and Filipino, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed

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FOOD SAFETY & SANITATION OFFICER

Job Description:
Assists with all functions related to food safety & sanitation of the Company’s facilities, personnel, and products from production up to sale, to better monitor, troubleshoot and improve protocols and compliance, and enhance regulatory accreditation of the company

Roles and Responsibilities:
• Works closely with the Food Safety & Sanitation (FSS) Head/s in auditing Company locations, personnel, equipment, and products, and creating and implementing necessary protocols and procedures to boost compliance and overall health, safety and sanitation of the entire Company
• Assists with formulating standards and procedures to address, troubleshoot, and eliminate current FSS concerns and prevent further FSS concerns
• Assists with application processes and ensures on-time renewal of regulatory accreditations and licenses, including but not limited to Food and Drug Administration (FDA) CFRR License To Operate (LTO), Certificate of Product Registration (CPR)
• Coordinates samples with the QFS to be sent to external laboratories related to MACS’ QFS regulatory and statutory requirements
• Detects and analyzes causes of non-conformity, troubleshoot problems and formulate recommendations, corrective and preventive actions for the concerned departments.
• Assists with food safety training and development for new employees, and refresher training for future
• Assists with documentation necessary for successful implementation of FSS standards and protocols (FSS SOP Manual, Training Manual, Memos, Checklists, and government accreditations)

Qualifications:
• Preferably should have experience or basic knowledge in the following: food safety and sanitation, GMP (Good Manufacturing Practices), Sanitation Audit, ServSafe Training Modules, LGU/Accreditation Compliance
• Degree in Food Science BS Microbiology, Food Technology, Nutrition and Dietetics is required
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in Filipino and basic English, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed
• Must be available to start immediately

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INTERNAL AUDIT OFFICER

Job Description:
Responsible for the examination and analysis of business records accounting systems, financial statements, and company assets to evaluate relevant risks, determine financial status and operating performance, and prepare audit reports with recommendations to manage risk and improve business results for identified business units.

Roles and Responsibilities:
• Conduct testing and analysis of specified areas using samples and other data to prove evidence of / absence of risk by comparing to company policies and procedures, best business practices and industry benchmarks
• Conduct risk assessment of assigned department or business area within the established/required timeline
• Assess financial operations and make best-practices recommendations to management to ensure efficiency and use of accepted accounting procedures
• Identify reportable issues, the suitability of internal controls and the scope of risk
• Identify and recommend ways to reduce costs, enhance revenues, and improve profits
• Determine scope of review in conjunction with the Senior Internal Auditor and/or Audit Manager
• Build work documents in MS Excel or Google sheet tracker which quantify methodology and findings
• Draft comprehensive and complete report of audit results and verbally communicate findings to Audit Manager and upper management
• Update audit tracking data and ensure follow up actions are performed as agreed by client team

Qualifications:
• Bachelor’s degree in Internal Audit, Accountancy, Finance or similar courses, a CPA/CIA licensed is an advantage
• At least 3 years work experience in internal audit or business analysis or its equivalent
• Strong analytical skills
• Detail-oriented, organized, and accurate
• Ability to handle confidential information in a discreet and professional manner
• Must have strong work ethics
• Demonstrates a sense of urgency and ability to meet deadlines
• Proficient in Oracle Netsuite (an advantage, not a requirement), Microsoft Excel and Word, and Google Sheets tools
• Possesses strong organizational and time management skills
• Able to communicate effectively verbally and in writing
• Able to work independently and with a team, display initiative in a fast-paced work environment
• Able to physically report to the corporate office in Makati City
• Able to physically report to the company locations as needed
• Able to start immediately

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INVENTORY AND FIXED ASSET OFFICER

Job Description:
Responsible for maintaining accurate records of inventories and fixed assets. Regularly conducts physical inventory in the Company-owned and controlled stores and corporate locations. Creates asset tagging process system. Performs fixed assets proposals and disposals in the books and approves monthly depreciation and amortizations.

Roles and Responsibilities:
• Records fixed assets proposals and disposals in the book
• Create an asset-tagging process system for fixed assets
• Track the compilation of construction in progress cost and records asset proposals upon completion of the projects
• Regularly conducts physical inventory and count of fixed assets for both corporate office, and company-owned and controlled stores
• Monitor, analyze and report variances noted on physical inventory and count of fixed assets
• Performs reconciliations of Subsidiary Ledgers vs. General Ledger for both inventories and fixed assets
• Calculates and proposes to management potential obsolescence of inventories and fixed assets
• Responds to inquiries from management and colleagues relating to his/her area of concerns
• Support budget and forecasting activities
• Analyzes the aging of inventories in the book
• Remediate audit findings from internal/external audit reviews
• Works closely with Accounting Head for monthly and annual close processes and with System and Operations Head for beginning/ending inventory balance
• Identify and implement improvements to drive efficiency in the record to report process and to develop a high performing team
• Perform other related duties as required to meet the goals and objectives of the Company and Finance Department

Qualifications:
• Bachelor’s degree in Accountancy graduate, a CPA license is a huge advantage
• At least 3 years work experience as an accountant or its equivalent
• Strong analytical skills
• Detail-oriented, organized, and accurate
• Ability to handle confidential information in a discreet and professional manner
• Demonstrate a sense of urgency and ability to meet deadlines
• Proficient in Oracle Netsuite (an advantage), MS Excel and Word, and Google Sheet tools
• Possesses strong organizational and time management skills, and a strong work ethic
• Ability to communicate effectively verbally and in writing
• Ability to work independently and with a team, display initiative in a fast-paced work environment
• Able to physical report to the corporate office in Makati City
• Able to physical report to the store locations as needed
• Able to start immediately

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FOOD & BEVERAGE SERVICE TRAINER

Job Description:
In charge of training and development of current and new restaurant managers and staff across the whole group, to ensure quality, consistent and hospitable service from all personnel

Roles and Responsibilities:
• Works closely with upper management in developing the service training curriculum and program for managers and staff, including producing the training materials, manuals, documentation, evaluation measures, examinations, and assessments
• Oversees and implements the developed training program such that all new personnel onboarded as well as existing personnel are knowledgeable and adept with carrying out company standards, protocols, steps of service
• Assists in evaluating manager and staff performance, providing analysis and evaluation reports, conducts internal service audits and recommends and implements process improvements and corrective action such that personnel are able to perform in line with necessary service standards and boost sales
• Assumes restaurant floor and bar operations manager duties for specific locations on certain days of the week to more fully understand and appreciate the intricacies of service operations, and adopt a hands-on approach to improving restaurant quality standards Analyzes beverage and wine sales across all restaurants, and provides reports and recommends and executes strategies and campaigns together with upper management to grow sales and meet Company targets
• Assists with menu engineering/concoction and procurement of supplies for beverage and wine selection across all restaurants, to further enhance the beverage service and sales

Qualifications:
• Preferably with a degree and/or at least 3 year experience in the hospitality industry
• Knowledge in wine service (or has actual sommelier certification) is a huge plus
• Excellent communication and organizational skills, and knows quality service
• Must be willing to physically report to restaurant locations as needed

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IMPORATION OFFICER

Job Description:
In charge of all matters related to imported goods, including liaising with suppliers and regulatory bodies, handling logistics and storage, with the goal of minimizing costs and ensuring stable supply chain for items procured from foreign markets to fuel the Company’s operations

Roles & Responsibilities:
• Main liaison with foreign suppliers for procurement of imported goods and equipment, including establishing and developing relationships, negotiating pricing, coordinating shipment from order to shipment
• Main liaison with government and other regulatory bodies, including but not limited to the Bureau of Customs, with ensuring the safe, compliant and speedy receipt and delivery of orders from outside of the country
• Handles inbound logistics for foreign procured items, as well as their delivery and distribution within and among Company location
• Monitors and analyzes the costing of foreign procured items to ensure these are kept within acceptable Company targets, and conducts research and exploration on alternatives and new suppliers to further drive down expenses

Qualifications:
• Must have prior experience in handling importation or foreign procurement
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in English and Filipino, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed

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ACCOUNTING/FINANCE ROLE

Job Description:
Looking for candidates with accounting/finance degree and/or work experience that would want to contribute to a rapidly growing F&B company. Actual scope of responsibilities and position to be determined upon screening based on the applicant’s credentials and expertise.

Qualifications:
• CPA/CFA or similar certifications are not required, but is a huge plus
• Preferably with accounting, finance or business degrees or similar course, but not an outright requirement if are able to show aptitude is presented Preferably with prior accounting/finance work experience, but fresh graduates also welcome
• Must have excellent analytical, organizational, communication and people skills
• Must be discerning, efficient, hardworking and accountable
• Must be willing and able to report physically and/or work remotely as needed based on agreed role and setup

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HUMAN RESOURCE MANAGEMENT OFFICER

Job Description:
In charge of all functions related to human resource management with the goal of effectively maximizing the talent and personnel within the company, including facilitating organizational communication and job planning, recruitment, employee welfare and engagement, performance appraisal and compensation, training and development, and labor relations.

Roles and Responsibilities:
• Develops and implements internal organization protocols and channels that will facilitate better communication and coordination within the Company and across different departments and business units • Develops and implements internal assessment and appraisal systems and tools to facilitate more effective evaluation of performance from top to bottom and assist management with better maximizing existing talent
• Develops and implements employee welfare and engagement programs, with the goal of improving overall employee retention and happiness
• Assists with onboarding of new employees, transition of existing employees to new roles, and revalida and clearance of outgoing employees to ensure that turnover and movements in and out of the company are seamless and have continuity
• Handles recruitment initiatives for the Company, including preparation of job descriptions and hiring posts, tapping various external channels for sourcing talent, and facilitating the screening and hiring process across various business units
• Provides strategic recommendations on organization structure and job planning within the Company, to support various departments in terms of load management and addressing personnel gaps, as well as recommendations on changes or improvements to compensation packages or benefits
• Assists with handling employee concerns, grievances, and issues and troubleshooting where necessary to arrive at equitable resolution

Qualifications:
• Preferably with a degree in human resource management, business management, industrial engineering, psychology, or similar field (but not required)
• Preferably has at least 1-3 years work experience in HR management or similar roles (but not required)
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in English and Filipino, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed

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