HUMAN RESOURCE MANAGEMENT OFFICER

Job Description:
In charge of all functions related to human resource management with the goal of effectively maximizing the talent and personnel within the company, including facilitating organizational communication and job planning, recruitment, employee welfare and engagement, performance appraisal and compensation, training and development, and labor relations.

Roles and Responsibilities:
• Develops and implements internal organization protocols and channels that will facilitate better communication and coordination within the Company and across different departments and business units • Develops and implements internal assessment and appraisal systems and tools to facilitate more effective evaluation of performance from top to bottom and assist management with better maximizing existing talent
• Develops and implements employee welfare and engagement programs, with the goal of improving overall employee retention and happiness
• Assists with onboarding of new employees, transition of existing employees to new roles, and revalida and clearance of outgoing employees to ensure that turnover and movements in and out of the company are seamless and have continuity
• Handles recruitment initiatives for the Company, including preparation of job descriptions and hiring posts, tapping various external channels for sourcing talent, and facilitating the screening and hiring process across various business units
• Provides strategic recommendations on organization structure and job planning within the Company, to support various departments in terms of load management and addressing personnel gaps, as well as recommendations on changes or improvements to compensation packages or benefits
• Assists with handling employee concerns, grievances, and issues and troubleshooting where necessary to arrive at equitable resolution

Qualifications:
• Preferably with a degree in human resource management, business management, industrial engineering, psychology, or similar field (but not required)
• Preferably has at least 1-3 years work experience in HR management or similar roles (but not required)
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in English and Filipino, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed

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PROCUREMENT & COMPLIANCE OFFICER

Job Description:
In charge of developing and facilitating systems and protocols to more efficiently manage restaurant operations and maximize use of Company facilities, and ensuring utmost compliance with said systems

Roles and Responsibilities:
• In charge of identifying solutions for efficient management and use of the Company’s warehousing/ commissary facilities through data and process analysis; determining areas for potential improvement in terms of cost containment and optimization, Company effectiveness, and inflow/outflow of materials and goods through development and implementation of appropriate systems, processes, controls, and solutions.
• Works closely with the Company’s Operations in managing stock control, receipt, storage, allocations, timely delivery, document recording and data capture and entry into the system between the Company’s warehousing/commissary facilities and various stores and production centers, supervising and executing strategic changes to processes to ensure compliance across the whole organization.
• Participates in the development of specifications for food/non-food items, products, or substitute materials.
• Maintains standards of health, safety, hygiene and housekeeping of the Company’s warehouse/commissary.
• Assist in the preparation of all legal and government requirements to be submitted to regulatory bodies, including Certification of Product Registration (CPR) of packaged, manufactured and imported retail items, to ensure compliance with the Food and Drug Authority (FDA) and handles the accompanying testing, product audits, documentation and company relations.
• Assists in developing and documenting operating guidelines and procedures of activities and programs under Food Safety Management Systems (FSMS), aiming to reduce, if not eliminate, food safety and health hazards.

Qualifications:
• Preferably with a degree in industrial engineering, business management, or similar field (but not required)
• Preferably has at least 1-3 years work experience in operations or similar roles (but not required)
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in English and Filipino
• Must be proficient in Microsoft Excel or spreadsheets software especially, knowledge with other systems software is a plus
• Must be willing to report physically to Company restaurants or locations as needed

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CUSTOMER SERVICE OPERATIONS INTERN

Job Description:
Will be working closely with the Wildflour To-Go in-house delivery operations team in handling customer inquiries across various revenue-generating channels (especially on e-commerce sites and mobile delivery apps) to facilitate sales transactions, and provide quality customer experience representative of the brands that they handle. In addition, you will be assisting the Content, Creative & Social Media Officer in posting and customer relations on other social media platforms and sales channels like Lyka and Lazada.

Qualifications:
• Preferably an undergraduate/graduate of Marketing, Communications, Business or similar/related courses (though not required)
• Must have excellent communication and organizational skills (preferably fluent in both English and Filipino)
• Must be knowledgeable in the use of social media platforms (especially Instagram and Facebook), experience with e-commerce platforms is a plus
• Preferably has prior customer service/relations experience, previous F&B experience is a huge plus
• Must be knowledgeable or proficient in the use of Microsoft Office applications and Google tools
• Must be able to accommodate both physical reporting as well as remote work where necessary (though primarily work-from-home setup)
• Has access to own personal computer or laptop is a huge plus
• Must be available to start immediately

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CORPORATE PLANNING INTERN

Job Description:
Will be assisting the Director for Corporate Planning & Finance with carrying out day-to-day roles, including tasks and projects related to but not limited to external corporate communications, business development, partnerships, bank and investor relations, lease relations, legal relations, and will offer general exposure to the entire company’s business and corporate functions and direct work with upper management

Qualifications:
• Preferably a graduate of Industrial Engineering, Business Management or similar/related courses (though not required)
• Prior internship/ work experience in business development or finance is a huge plus (though not required)
• Must have excellent communication and organizational skills (preferably fluent in both English and Filipino)
• Must be knowledgeable or proficient in the use of Microsoft Office applications and Google tools
• Must be able to accommodate both physical reporting as well as remote work where necessary
• Has access to own personal computer or laptop
• Must ideally be available to work for at least 2-3 months

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RESTAURANT BRANCH MANAGER

Description:
In charge of managing the day-to-day floor operations of their assigned restaurant branch, including providing quality service to each and every customer, managing the front-of-house staff, coordinating with the kitchen operations and back-of-house staff, giving the necessary feedback and reports to upper management, meeting sales targets and executing marketing initiatives, and being responsible for everything that goes on in their assigned location.

Qualifications:
• Has at least one (1) year experience in the Food & Beverage industry, with prior restaurant manager experience being a big plus
• Must be fluent in English and Filipino
• Must know the meaning of quality service and be able to carry it out
• Must have good communication and organizational skills
• Must be able to report physically on-site

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BACK OF HOUSE

Requirements:
• With one (1) year experience in the food industry
• Fluent in English and Filipino

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FRONT OF HOUSE

Requirements:
• With one (1) year experience in the food industry
• Fluent in English and Filipino

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PROFESSIONAL BAKER

Description:
Uses their knowledge and expertise in culinary and baking to produce the baked goods the company is best known for (including but not limited to pastries, breads, cakes, pies, and desserts) day-in and day-out at their assigned locations , and assist upper management in developing recipes where needed

Qualifications:
• Has at least one (1) year experience in the Food & Beverage industry, with prior professional baking experience or degree being a big plus
• Must be fluent in English and Filipino
• Must know the meaning of quality baking and be able to carry it out
• Must be able to report physically on-site

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