Explore Career Opportunities with Wildflour
Grow your career with one of the fastest growing F&B companies in Manila. Check out our current openings below and send in a resumé if interested. Or e-mail us at careers@wildflour.com.ph for more information.
Corporate Employee Positions
INTERNAL AUDIT OFFICER
Job Description:Responsible for the examination and analysis of business records accounting systems, financial statements, and company assets to evaluate relevant risks, determine financial status and operating performance, and prepare audit reports with recommendations to manage risk and improve business results for identified business units.
Roles and Responsibilities:
• Conduct testing and analysis of specified areas using samples and other data to prove evidence of / absence of risk by comparing to company policies and procedures, best business practices and industry benchmarks
• Conduct risk assessment of assigned department or business area within the established/required timeline
• Assess financial operations and make best-practices recommendations to management to ensure efficiency and use of accepted accounting procedures
• Identify reportable issues, the suitability of internal controls and the scope of risk
• Identify and recommend ways to reduce costs, enhance revenues, and improve profits
• Determine scope of review in conjunction with the Senior Internal Auditor and/or Audit Manager
• Build work documents in MS Excel or Google sheet tracker which quantify methodology and findings
• Draft comprehensive and complete report of audit results and verbally communicate findings to Audit Manager and upper management
• Update audit tracking data and ensure follow up actions are performed as agreed by client team
Qualifications:
• Bachelor’s degree in Internal Audit, Accountancy, Finance or similar courses, a CPA/CIA licensed is an advantage
• At least 3 years work experience in internal audit or business analysis or its equivalent
• Strong analytical skills
• Detail-oriented, organized, and accurate
• Ability to handle confidential information in a discreet and professional manner
• Must have strong work ethics
• Demonstrates a sense of urgency and ability to meet deadlines
• Proficient in Oracle Netsuite (an advantage, not a requirement), Microsoft Excel and Word, and Google Sheets tools
• Possesses strong organizational and time management skills
• Able to communicate effectively verbally and in writing
• Able to work independently and with a team, display initiative in a fast-paced work environment
• Able to physically report to the corporate office in Makati City
• Able to physically report to the company locations as needed
• Able to start immediately
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Job Description:
In charge of assisting the Construction Project Division Head in ensuring the successful planning, execution, and completion of construction projects. Manages all aspects of the project, including scheduling, budgeting, buying, ensuring quality, and adhering to safety standards. Handles all parts of building the project, including meetings with project partners, managing supervisors, and teams. In charge of ensuring that all objectives and standards are reached, as well as finding solutions to any difficulties that develop. Guarantees that the necessary equipment and materials are available on-site.
Roles and Responsibilities:
- Helping the Construction Project Division Head in developing detailed project plans, including timelines, budgets, and resource allocation.
- Coordinating with various stakeholders, such as architects, engineers, contractors, and subcontractors, to ensure proper planning and organization.
- Identifying necessary permits and approvals needed to obtain.
- Assisting the Construction Project Division Head in creating and managing the project budget, monitoring costs.
- Ensuring that the project stays within budget constraints.
- Tracking and approving expenses and change orders.
- Identifying cost-saving opportunities.
- Ensuring compliance with budgetary constraints.
- Monitoring progress to identify and resolve any delays or issues that may arise.
- Ensuring that all necessary items are acquired in a timely and cost-effective manner.
- Managing material inventory and deliveries to ensure uninterrupted workflow.
- Determining the resources required, such as labor, materials, and equipment.
- Maintaining quality control procedures to ensure that construction work meets or exceeds the established standards and specifications.
- Conducting regular inspections and audits to identify any quality issues and take corrective actions as necessary.
- Identifying potential risks and issues that may affect the project, developing contingency plans, and taking proactive measures to mitigate and resolve them.
- Communicating regularly with superiors to keep them informed of any risks or issues and their status.
- Maintaining accurate project documentation, including contracts, permits, progress reports, and change orders.
- Providing regular updates to senior management on project status, risks, and achievements.
- Bachelor’s degree in construction management, civil engineering, architecture, or a related field is often preferred. A master’s degree of the previously mentioned fields are preferred.
- At least (3) years of previous experience in construction project management, particularly in the restaurant or hospitality industry, is highly desirable. This could include roles as a project manager, construction coordinator, or similar positions.
- Strong understanding of construction principles, methods, and materials relevant to the restaurant industry.
- Proficiency in project management software and tools, such as Primavera, Microsoft Project, Procore, or similar platforms.
- Knowledge of building codes, regulations, and permits related to restaurant construction and renovation projects.
- Excellent communication skills to liaise with cross-functional teams, contractors, architects, engineers, and other stakeholders.
Job Description:
In charge of creating and developing content for various marketing materials such as advertising campaigns, food photography and videography, and on the creation of all art materials in support of brand strategies, promotions, and projects.
Roles and Responsibilities:
- Captures and produces visual content for multiple platforms.
- Creates and curates’ content to support and bolster the Company’s marketing promotions and strategies, especially to further its digital, social, and e-commerce efforts.
- Responsible for the creative vision and the standard of output across team members who work under them.
- Ensure that all of the organizations or client’s creative output/visuals are consistent with the overall brand.
- Creates all necessary materials for campaigns, including both in-store and online full design assets– needs for print, in-store materials, media and digital.
- Conceive and implement concepts, guidelines and strategies in various creative projects and oversee them to completion.
- Lead brainstorming/creative sessions to generate ideas.
- Supervise a cross-functional team of graphic designers, copywriters, social-media experts, photographers/videographers, and project managers in the strategic development of messaging and deliverables.
- Bachelor’s degree in marketing graphic design, visual communication, or a related subject, or equivalent professional experience.
- Experience in creating marketing/advertising campaigns; from developing the vision and messaging platform to overseeing production on time and within budget.
- With at least 1-3 years of work experience in brand marketing, PR campaigns, sales promotions, or similar field.
- Excellent skills in marketing, communication, and project management
- Knowledge and experience in Google and Social Media Analytics are a plus
- Must be willing to physically report to restaurant locations as needed
- Ideally able to start immediately
Job Description:
Responsible for overseeing and managing the financial budgeting process within an organization. They play a crucial role in developing, implementing, and monitoring the budgeting system to ensure effective financial planning and control. Facilitate sound financial decision-making by providing accurate and timely budgetary information to stakeholders.
Roles and Responsibilities:
- Collaborating with department managers and executives to gather relevant financial data and insights for budget development.
- Analyzing historical financial information, market trends, and business projections to determine realistic budgetary targets.
- Preparing and presenting budget proposals, considering the organization’s goals, strategies, and financial constraints.
- Ensuring alignment of budgetary goals with organizational objectives and financial policies.
- Developing guidelines, policies, and procedures for budget implementation, including timelines, roles, and responsibilities.
- Coordinating with various departments to collect and consolidate budget inputs and ensure accuracy and completeness.
- Reviewing and validating budgetary requests, ensuring compliance with established guidelines and financial regulations.
- Assisting in the allocation of resources, making recommendations for adjustments or reallocations as necessary.
- Monitoring budget performance on an ongoing basis, identifying and investigating significant variances and deviations.
- Conducting regular reviews and analysis of financial data to assess budgetary effectiveness and identify areas for improvement.
- Providing financial reports and updates to management, highlighting key findings, risks, and opportunities.
- Collaborating with stakeholders to develop corrective actions or mitigation strategies for budgetary shortfalls or overages.
- Developing financial forecasts and projections based on historical data, market trends, and business insights.
- Conduct sensitivity analysis and scenario planning to assess the impact of various factors on budgetary outcomes.
- Identifying potential risks and opportunities, recommending strategies to optimize financial performance and mitigate risks.
- Communicating forecasts and projections to stakeholders, facilitating informed decision-making.
- Bachelor’s degree in Accountancy.
- Certified Public Accountant (CPA) designation is required.
- At least (3) years of proven experience in Financial Planning and Analysis/Leadership in relevant role
- Strong proficiency in information systems, MS Office, NetSuite, financial management softwares (e.g. SAP and ERP), POS system, business/accounting process automation tools
- Excellent knowledge in accounting/financial/operational principles
- Strong business finance acumen
- Experience in developing financial reports and metrics.
- Excellent knowledge of accounting softwares and administration skills
- Proven experience in leading and managing cross-functional teams.
- Experience in project management, finance management, and stakeholder management.
- Familiarity with various industries and their operational processes.
- Fluent in English and Filipino
Job Description:
Responsible for overseeing the day-to-day financial transactions and ensuring accurate and timely recording of financial data. This role involves maintaining general ledger accounts, preparing financial statements, assisting in audits, and ensuring compliance with financial regulations and internal policies.
Roles and Responsibilities:
- Maintain the integrity of the general ledger by ensuring accurate posting of all journal entries.
- Perform monthly, quarterly, and year-end closing processes and reconciliations.
- Prepare and post accruals, prepayments, depreciation, and intercompany transactions.
- Reconcile all balance sheet and key income statement accounts to ensure accuracy.
- Prepare internal financial reports, including profit & loss statements, balance sheets, and cash flow statements.
- Support preparation of external financial reports for stakeholders and regulatory bodies.
- Analyze financial trends and variances to support management decision-making.
- Assist in the consolidation of financial results across multiple departments or subsidiaries.
- Conduct monthly bank reconciliations and resolve discrepancies in a timely manner.
- Reconcile vendor and customer accounts, ensuring proper documentation and accuracy.
- Monitor aging reports and support the Accounts Receivable/Payable teams in collections or disbursement issues.
- Certified Public Accountant (CPA) designation.
- A bachelor’s degree in accounting, finance, business, engineering, or a related field is required.
- At least (3) years of proven experience in General Ledger function
- Strong proficiency in information systems, MS Office, NetSuite, financial management softwares (e.g. SAP and ERP), POS system, business/accounting process automation tools
- Excellent knowledge of data analysis methods
- Strong business finance acumen
- Experience in creating financial statements
- Excellent knowledge of accounting softwares and administration skills
- Good handling of data management principles and database systems.
ACCOUNTS RECEIVABLE OFFICER
Job Description:
Responsible for managing and maintaining accurate financial records related to the company’s accounts receivable function. In charge of tracking incoming payments, reconciling customer accounts, addressing billing discrepancies, and ensuring timely collections.
Roles and Responsibilities:
- Oversees all cash related activities of the branches.
- Supervises daily cash handling procedure and credit card.
- Reconcile cash & credit card, investigating discrepancies.
- Prepare daily cash reports.
- Coordination with banks & merchants is accurate and up to date.
- Prepare regular reports to maintain records of all cash.
- Provide insights to management on trends related to overdue accounts and potential risks.
- Conducts regular audits of cash handling procedures and report findings.
Qualifications:
- Bachelor’s degree in accounting, finance, business or a related field is required
- Proven working experience as Accounts Receivable Officer
- Knowledge on accounting standards and compliance requirements relevant to the organization’s industry
- Solid understanding of basic accounting principles, fair credit practices and collection regulations
- Proven ability to calculate, post and manage accounting figures and financial records
- Proficiency in financial transactions including verifying, classifying, posting and recording accounts receivables’ data
- Excellent knowledge of invoices, bills, account statements and bank deposits
Job Description:
The Construction Administrative Assistant will provide administrative and clerical support to the Construction team. This role ensures smooth project execution by handling documentation, coordinating with contractors and suppliers, tracking expenses, and maintaining project records. The position requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. This role involves providing administrative support to project managers, engineers, and field staff while helping to ensure the smooth running of construction projects.
Roles and Responsibilities:
- Provide administrative support to project managers and construction teams.
- Assist with scheduling meetings, job site visits, and client communications.
- Track and update project timelines and deadlines.
- Handle phone calls, emails, and other correspondence in a professional manner.
- Handle other office tasks, including filing, scanning, and data entry.
- Maintain project documentation, including contracts, change orders, submittals, RFIs (Requests for Information), and meeting minutes.
- Maintain and organize construction project files, contracts, permits, and blueprints.
- Prepare and track purchase orders, invoices, and payments related to construction projects.
- Ensure all project documents are up-to-date and easily accessible.
- Prepare and manage reports related to project schedules, budgets, and progress.
- Assist with maintaining project files, both digital and physical, ensuring all documents are accurate and up-to-date. Coordinate with subcontractors, suppliers, and clients to facilitate project needs.
- Ensure construction projects adhere to local regulations.
- Previous experience in an administrative role, preferably in the construction industry.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and construction management software (e.g., Procore, Buildertrend, etc.) is a plus.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Knowledge of construction terminology and processes is an advantage.
- A proactive, positive attitude and a willingness to learn and grow.
Job Description:
The Security Officer is responsible for maintaining the safety and security of the company’s personnel, customers, assets, and premises across all branches. This includes conducting routine inspections, monitoring security systems, and leading investigations into security breaches such as theft or loss of property.
Roles and Responsibilities:
- Monitor multiple CCTV cameras and alarm systems in a centralized control room to detect suspicious activities or potential security threats.
- Coordinate with on-site security officers to verify and respond to camera alerts or suspicious activity.
- Conduct real-time surveillance of designated areas and identify any unauthorized access, safety violations, or criminal behavior.
- Monitor and report pastry inventory of all the branches every 3PM of the day.
- Promptly report and escalate security breaches, emergencies, or unusual incidents to the appropriate authorities or on-site security team.
- Maintain accurate records of surveillance activities, including incident logs and shift reports.
- Review and retrieve recorded footage for investigations when required.
- Ensure the proper functioning of surveillance equipment and report any malfunctions or technical issues.
- Maintain confidentiality and data protection standards while handling surveillance data.
- Lead or assist in investigations involving theft, fraud, or loss of company property at the branch level.
- Gather statements from staff or witnesses.
- Prepare detailed investigation reports with findings and recommendations.
- Support the implementation of new security protocols or systems.
- Train branch personnel on security awareness and emergency procedures.
- Maintain incident logs and ensure timely submission of security reports to management.
- Assist during employee terminations to ensure security protocols are followed.
- Preferably a graduate of BS in Criminology or any related course.
- At least 2 years of experience in a security role, preferably with investigative duties.
- Familiarity with surveillance systems and access control tools.
- Strong attention to detail and analytical skills.
- Ability to handle sensitive information with discretion.
- Excellent communication and report-writing skills.
- Experience dealing with law enforcement or corporate investigations is a plus.
- Good communication and incident reporting skills.
- Ability to handle sensitive information with discretion.
- Willingness to work in shifts, including nights, weekends, and holidays.
- Physically fit and able to respond quickly in emergency situations
- With good moral character and a strong sense of integrity
- Willing to travel or be assigned to various branches as needed
- Experience in handling theft or security-related investigations is an advantage
SYSTEMS AND PROCESSES MANAGER
Job Description:
Responsible for planning, implementing, and managing the organization’s systems, processes, and operations to achieve business goals and objectives. This role involves coordinating various departments, improving workflows, and leveraging technology to enhance overall efficiency.
Roles and Responsibilities:
- Evaluate existing systems and processes, identifying areas for improvement.
- Analyze item costs and prices to provide the appropriate profit margins.
- Collaborate with finance and accounting teams to develop budgets and financial forecasts.
- Analyze current business processes and identify opportunities for optimization.
- Develop and implement efficient and standardized procedures across departments.
Qualifications:
- Bachelor’s degree in business administration, operations management, or a related field (Master’s degree is a plus)
- Proven experience in operations management, process improvement, and system implementation
- Strong analytical and problem-solving skills
- Project management experience is beneficial
- Excellent leadership and communication skills with the ability to inspire and motivate teams.
- Demonstrated ability to make data-driven decisions and solve complex problems.
- Familiarity with relevant laws, regulations, and industry standards.
- Visionary mindset with a passion for innovation and continuous improvement.
Internships
CORPORATE PLANNING INTERN
Role Description:
Will be assisting the Corporate Planning team with carrying out day-to-day roles, including tasks and projects related to but not limited to external corporate communications, financial modeling, and forecasting, business development, partnerships, bank and investor relations, lease relations, legal relations, and will offer general exposure to the company’s business and corporate functions
Qualifications:
• Currently pursuing or recent graduate of Economics, Industrial Engineering, Business Management, Communications, or similar/related courses (though not required)
• Prior internship/work experience in business development or finance is a huge plus (though not required)
• Must have excellent communication and organizational skills (preferably fluent in both English and Filipino)
• Must be knowledgeable or proficient in the use of Microsoft Office applications and Google tools
• Ability to use graphics and design software to create presentation materials, reports, and other documents is a plus
• Must be able to accommodate both physical reporting as well as remote work where necessary
• Must ideally be available to work for at least 1-3 months
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EVENTS MANAGEMENT INTERN
Role Description:
• Works closely with the events team to conceptualize, develop, and execute private events on site for various brands
• Collaborate across multiple teams within the company as well as multiple stakeholders and coordinate with PICs of external parties to ensure smooth operations from planning to execution to completion
• Researches and stays up to date on trends and best practices related to events
• Identifies event opportunities and generates new ideas to push for continuous optimization of events
• Assists the events team with event performance reports and updates as well as to conduct mortem with PICs involved to work towards improving the events
Qualifications:
• Preferably with degree/experience in Marketing, Communications, Business Management or any related field
• At least 3rd year college student
• Must be able to be on-call and available to be reached and to physically report to company and event locations as needed
• Must have excellent communication and organizational skills
• Must have strong project management and execution abilities
• Strong work ethic and performance driven
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FOOD & BEVERAGE SERVICE TRAINING INTERN
Role Description:
Works closely with the F&B Service Training Manager to conceptualize, develop, and execute training checklists, Manuals and modules; researches on and stays updated on trends and best practices related to F&B; identifies training opportunities and generates new ideas for training purposes; can be assigned to various specific stores for training purposes
Qualifications:
• Preferably with degree/experience in Hotel and Restaurant and Institution Management (HRIM), Marketing, Computer Science, Business Management or any related field
• Must be at least a 3rd year college student
• Must be able to be on-call and available to be reached and to physically report to company and branch locations as needed
• Must have excellent communication and organizational skills
• Must have strong project management and execution abilities
• Strong work ethic and performance driven
• Must be computer literate and knowledgeable in the use of Microsoft Office applications (Word, Powerpoint, Excel) and Google tools
• Aptitude or skill in Graphic Design or Layouting is a plus
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HUMAN RESOURCE INFORMATION SYSTEM (HRIS) IMPLEMENTATION INTERN
Responsibilities:
• Document processes and settings related to the Human Resource Information System (HRIS) and its implementation in the company.
• Utilize flowcharting and other documentation tools to create comprehensive guides for system users.
• Assist in the development of policies and procedures for the correct and effective use of the system by the system users.
• Collaborate with the HRIS team to troubleshoot any issues and optimize system functionality relating to attendance, and payroll calculation.
Qualifications:
• Currently pursuing or recent graduate of Economics, Industrial Engineering, Business Management, Communications, or similar/related courses (though not required)
• Must have excellent communication and organizational skills (preferably fluent in both English and Filipino)
• Must be knowledgeable or proficient in the use of Microsoft Office applications and Google tools
• Must be able to accommodate both physical reporting as well as remote work where necessary
• Must ideally be available to work for at least 2-3 months
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SYSTEMS INTERN
Job Description:
Will be assisting the Systems and Processes Team for managing the organization’s systems, processes, and operations to achieve business goals and objectives. This role involves coordinating various departments, improving workflows, and leveraging technology to enhance overall efficiency.
Qualifications:
• Preferably currently taking up degree programs related to systems and operations management or industrial engineering.
• Must be knowledgeable or proficient in the use of Microsoft Office applications and Google tools.
• Must have excellent communication and organizational skills.
• Must be willing to report physically at Company locations and restaurants and/or work remotely as needed.
• Must have a capable work laptop.
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FINANCE INTERN
Job Description:
Will be assisting the Finance Team with day-to-day operations, financial reporting, analysis, and general administrative tasks. Assist in preparing financial models to analyze business performance. Help ensure all financial transactions are recorded accurately and in a timely manner.
Qualifications:
• Preferably currently taking up degree in Accountancy, Financial Management or Internal Auditing.
• Must be knowledgeable or proficient in the use of Microsoft Office applications and Google tools.
• Must have excellent communication and organizational skills.
• Must be willing to report physically at Company locations and restaurants and/or work remotely as needed.
• Must have a capable work laptop.
INVENTORY AND ANALYTICS INTERN
Job Description:
Will be assisting the Inventory and Analytics Team in analyzing sales and cost data to generate and implement actionable insights and processes. Assist in conducting in-depth analysis of purchased data to identify trends, patterns, and insights related to forecasting, product performance, customer behavior, market segments, and cost-saving opportunities.
Qualifications:
• Preferably currently taking up degree in Engineering or Business Management or related courses (particular preference for Industrial Engineering or similar degree).
• Must be knowledgeable or proficient in the use of Microsoft Office applications and Google tools.
• Must have excellent communication and organizational skills.
• Must be willing to report physically at Company locations and restaurants and/or work remotely as needed.
• Must have a capable work laptop.
Restaurant Operations Positions
BACK OF HOUSE
Requirements:
• With one (1) year experience in the food industry
• Fluent in English and Filipino
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BARISTA / BARTENDER
Description:
In charge of making and serving coffee and other beverages to customers in the Wildflour Cafe section. Together with other baristas, they are responsible for helping to take orders, prepare beverages, and serve clients on time.
Responsibilities:
• Directing the beverage preparation process and delegating tasks.
• Supervising all bar stations and working closely with other barista.
• Assisting the Executive Chefs to create menu items, recipes, and developing new beverages.
• Concocting and preparing high-quality beverages at an efficient rate.
• Ensuring beverage quality and excellent standards are maintained for all drinks created.
• Assisting with determining beverage inventory needs such as overviewing, restocking, and ordering supplies.
Qualifications:
• With one (1) year of experience in the food industry
• Fluent in English and Filipino
• Preferably with at least (6) months of experience in beverage making in the food service industry, but not required
• Has a good understanding of culinary techniques, ingredients, and flavor profiles
• Able to easily comprehend and follow recipes accurately and consistently in a fast-paced environment
• Must be willing to report physically to Company restaurants or locations as needed.
• Must be efficient and physically fit-to-work (standing for long periods of time, lifting pots and pans, etc)
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CASHIER
Description:
Responsible for operating the cash register system and interacting with customers and accepting payment from them for products provided. Other responsibilities include processing card payments and using a Point of Sale (POS) system for transactions.
Responsibilities:
• Managing customer transactions using the cash register and using a Point of Sale (POS) system for transactions.
• Collecting payments in cash or credit.
• Issuing receipts for every transaction.
• Able to cross-sell products, promote new ones to the customers.
Qualifications:
• High school degree
• Applicants that completed vocational training/program certifications related to job position are preferred, but not required.
• At least (6) months experience as a cashier or similar roles related to sales
• Excellent level of numeracy
• Basic PC Knowledge
• Familiarity with systems and equipment used for cashiering, such as cash register and POS
• Good mathematics skills
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FRONT OF HOUSE
Requirements:
• With one (1) year experience in the food industry
• Fluent in English and Filipino
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LINE COOK
Job Description:
Assists the chef de cuisine, sous chef, junior sous chef, chef de partie, and lead prep cook with their daily tasks. Assists in preparing meals ingredients and plating as instructed by the sous or junior sous chef.
Responsibilities:
• Assisting the Sous Chefs to create menu items, recipes, and developing dishes.
• Executing the food preparation process and tasks.
• Cooking and preparing high-quality dishes.
• Ensuring food quality and excellent standards are maintained for all dishes created.
• Executing menu items, recipes, and develop dishes.
• Ensuring the kitchen meets all regulations including sanitary and food safety guidelines.
• Maintain a clean and tidy work area, including cleaning work surfaces and equipment.
Qualifications:
• At Least 6 months of experience in food and beverage preparation, commissary kitchens, and/or centralized kitchens in the restaurant/food service industry
• Proficient in English and Filipino
• Has a good understanding of culinary techniques, ingredients, and flavor profiles
• Able to easily comprehend and follow recipes accurately and consistently in a fast-paced environment
• Must be willing to report physically to Company restaurants or locations as needed.
• Must be efficient and physically fit-to-work (standing for long periods of time, lifting pots and pans, etc)
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SERVER
Description:
Responsible for welcoming customers and maintaining a positive attitude throughout their stay. Takes orders, responds to customers’ inquiries about the menu and food, sells the restaurant’s food and beverages, collects payments, relays orders to the kitchen staff, seats customers, and assists with cleaning.
Responsibilities:
• Ensuring and polishing customer service.
• Greeting customers and accommodating them.
• Take food and drink orders accurately and use the ordering system properly.
• Recognize the menu and effectively express it to consumers.
• Executing server administrative and operational tasks.
Qualifications:
• High School Diploma
• With (6) months of experience in customer service in the the food and beverage industry, hospitality management, etc.
• Fluent in English and Filipino
• Good understanding of restaurant etiquette
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Sommelier
Job Description:
Responsible for overseeing the wine program within the restaurant group, curating an exceptional wine selection, and ensuring that guests enjoy a refined and memorable dining experience. This role involves wine procurement, menu pairing, and providing expert recommendations to guests. Will work closely with the culinary and bar teams to create a cohesive wine and dining experience that aligns with the brand’s vision and enhances the overall guest experience.
Responsibilities
• Curate a diverse and high-quality wine list that complements the restaurant’s menu and aligns with the brand’s image
• Manage supplier relationships to negotiate favorable pricing and exclusive selections.
• Stay updated on wine trends and source wines that offer guests unique experiences.
• Collaborate with the Executive Chef to create wine pairings that enhance the flavors and presentation of menu items.
• Offer pairing suggestions for seasonal menus, events, and special dining experiences.
• Provide knowledgeable and engaging wine service to guests, assisting them in selecting wines based on their preferences and the meal.
• Foster a warm and memorable dining experience through expert service.
• Interact with guests to create a personalized wine experience, offering guidance on wine selection and explaining the nuances of various offerings.
• Address customer complaints or concerns related to wine, offering solutions or substitutions when necessary.
• Educate guests about wine regions, varietals, and vintages, offering recommendations based on their preferences.
• Oversee wine inventory, ensuring accurate stock levels and minimizing wastage.
• Implement inventory controls to maintain cost efficiency without compromising quality.
• Coordinate wine events, tastings, and promotions to enhance customer engagement and drive wine sales.
• Work with the marketing team to develop wine-related content for social media, promotions, and brand engagement.
• Ensure that all wines are stored, presented, and served according to industry standards.
• Monitor and maintain wine quality to provide guests with an exceptional product.
• Train front-of-house staff on wine basics, pairings, and proper service techniques.
• Develop and conduct regular training sessions to enhance the team’s wine knowledge and confidence in offering recommendations.
• Provide ongoing wine education and tasting sessions to staff, improving their ability to describe and recommend wines to guests.
• Assist in developing beverage-related training programs for front-of-house staff, ensuring a high level of service and knowledge
Qualifications:
• Bachelor’s degree in Hospitality, Culinary Arts, or a related field
• Certification in wine studies is a plus
• Minimum 5 years of experience in wine service or sommelier roles, preferably in fine dining or luxury hospitality.
• Proven track record in curating wine lists, providing exceptional customer service, and managing beverage inventories.
• Exceptional knowledge of wines, spirits, and other beverages, including regional varieties, wine production, and service techniques.
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Beverage Head
Job Description:
Oversees the complete operations of the bar and coffee areas within assigned locations, ensuring high-quality beverage offerings, efficient service, and excellent customer satisfaction. Responsible for managing and developing Baristas and Bartenders, monitoring inventory, enforcing quality standards, and collaborating closely with the Bar Director to achieve operational goals. Ensure that the bar and coffee stations align with the company’s service standards, beverage quality, and guest experience expectations.
Responsibilities
• Oversee daily operations of both bar and coffee sections, ensuring timely, quality service, and adherence to company standards.
• Implement standard operating procedures (SOPs) for bar and coffee area setup, preparation, cleanliness, and closing duties.
• Monitor workflow and performance to ensure that both Bartenders and Baristas meet established service and quality benchmarks.
• Collaborate with the Bar Director on developing and updating beverage menus, incorporating seasonal and innovative drinks that appeal to customer preferences.
• Introduce and refine coffee and cocktail recipes, ensuring quality and consistency across locations.
• Conduct regular sessions on new beverages, recipes, and presentation techniques to keep the team informed and engaged.
• Track inventory levels for alcoholic beverages, coffee, syrups, and other ingredients, managing stock rotation to maintain freshness and prevent wastage.
• Coordinate with vendors to place orders, ensuring timely supply and cost-effective purchasing.
• Work with the Bar Director to establish budgets, monitor expenses, and achieve profitability targets by controlling inventory costs and minimizing waste.
• Address customer inquiries, complaints, and feedback professionally, ensuring prompt issue resolution to maintain customer loyalty.
• Promote a welcoming and enjoyable atmosphere, encouraging positive interactions between staff and customers.
• Develop and oversee promotional activities, such as tasting events, happy hours, and loyalty programs, to boost customer engagement.
• Ensure that all bar and coffee operations comply with health, safety, and sanitation standards.
• Enforce responsible service practices, monitoring alcohol consumption and addressing any safety concerns.
• Maintain cleanliness, organization, and functionality of all bar and coffee equipment and spaces.
Qualifications:
• Bachelor’s degree in hospitality management, food and beverage management, or a related field (preferred).
• 5+ years of experience in the beverage industry, with at least 2 years in a leadership role.
• Strong knowledge of beverage trends, mixology, and wine pairing.
• Excellent leadership, communication, and customer service skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledgeable of wines, beers, spirits, and cocktails, including varietals, production methods, and flavor profiles.
• Must possess a deep knowledge of and interest in alcoholic and non-alcoholic beverages (actual sommelier certification is a huge plus).
• Excellent communication and organizational skills, and knows the meaning of quality service.
• Must be willing to physically report to and render service at restaurant locations as needed.
PASTRY BAKER
Job Description:
Responsible for preparing and baking a variety of pastries and cakes and working closely with the Pastry and Bakery Head. It involves ensuring the quality and consistency of baked goods and contributing to the overall success of Wildflour Cafe and Bakery through creativity and skillful baking styles.
Roles and Responsibilities:
• Assist Pastry and Cake Baker head to create and execute innovate and diverse pastries that aligns with the organization’s culinary standards
• Collaborate with other bakers to design menus for corporate events, meetings and daily dining services
• Manage the inventory of baking ingredients ensuring that they are fresh and properly stored
• Facilitates processing of ingredients
• Maintain high standards of food quality and safety including proper handling, storage and preparation techniques
• Ensure pastry products for visual appeal, taste, texture and freshness
• Helps in preparing, cooking and presentation of all pastries ensuring consistency, quality and appealing aesthetics
Qualifications:
• Bachelor’s degree Culinary Arts or a relevant fieldStrong foundation in baking method and artistic abilities is a plus
• Proficiency in various pastry techniques
• Strong time management skills and ability to prioritize tasks effectively
• Excellent organizational abilities
• Able to adapt to diverse culinary needs and preferences
• Verbal and written communication skills
• Ability to build positive working relationships within the organization
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Flagship Store
Wild Flour Restaurant - Six / Neo 4th Avenue corner 26th St. Bonifacio Global City, Taguig
8856 7600 | 0917 852 0950 | 0917 624 9006
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