SOCIAL MEDIA & CREATIVE CONTENT OFFICER

Job Description:
Directs, creates & manages social media content and engagement across all brand accounts

Roles and Responsibilities:
• Social media content planning, analysis, creation and execution (with multimedia artist(s) & rest of marketing team)
• Audience engagement through social media accounts
• Collaborates with Marketing team in conceptualizing ideas for new content and eventually executing them

Qualifications:
• Bachelor’s Degree in Marketing, Advertising, PR, Communications, Multimedia Arts, or any related field/experience is preferred
• Has strong collaboration and communication skills Knowledgeable in photography and videography (must own a camera)
• Has a critical eye for creative design, detail and layout
• Has the ability to communicate ideas at a conceptual level through clear roughs and layouts
• Has proficiency with design and editing software
• Has a good understanding of design and art direction for digital media
• Stays updated on new media formats and recognizes how to incorporate them into campaigns and initiatives
• Able to physically report to Wildflour’s various restaurant locations Is available to start immediately

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INTERNAL AUDIT OFFICER

Job Description:
Responsible for the examination and analysis of business records accounting systems, financial statements, and company assets to evaluate relevant risks, determine financial status and operating performance, and prepare audit reports with recommendations to manage risk and improve business results for identified business units.

Roles and Responsibilities:
• Conduct testing and analysis of specified areas using samples and other data to prove evidence of / absence of risk by comparing to company policies and procedures, best business practices and industry benchmarks
• Conduct risk assessment of assigned department or business area within the established/required timeline
• Assess financial operations and make best-practices recommendations to management to ensure efficiency and use of accepted accounting procedures
• Identify reportable issues, the suitability of internal controls and the scope of risk
• Identify and recommend ways to reduce costs, enhance revenues, and improve profits
• Determine scope of review in conjunction with the Senior Internal Auditor and/or Audit Manager
• Build work documents in MS Excel or Google sheet tracker which quantify methodology and findings
• Draft comprehensive and complete report of audit results and verbally communicate findings to Audit Manager and upper management
• Update audit tracking data and ensure follow up actions are performed as agreed by client team

Qualifications:
• Bachelor’s degree in Internal Audit, Accountancy, Finance or similar courses, a CPA/CIA licensed is an advantage
• At least 3 years work experience in internal audit or business analysis or its equivalent
• Strong analytical skills
• Detail-oriented, organized, and accurate
• Ability to handle confidential information in a discreet and professional manner
• Must have strong work ethics
• Demonstrates a sense of urgency and ability to meet deadlines
• Proficient in Oracle Netsuite (an advantage, not a requirement), Microsoft Excel and Word, and Google Sheets tools
• Possesses strong organizational and time management skills
• Able to communicate effectively verbally and in writing
• Able to work independently and with a team, display initiative in a fast-paced work environment
• Able to physically report to the corporate office in Makati City
• Able to physically report to the company locations as needed
• Able to start immediately

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INVENTORY AND FIXED ASSET OFFICER

Job Description:
Responsible for maintaining accurate records of inventories and fixed assets. Regularly conducts physical inventory in the Company-owned and controlled stores and corporate locations. Creates asset tagging process system. Performs fixed assets proposals and disposals in the books and approves monthly depreciation and amortizations.

Roles and Responsibilities:
• Records fixed assets proposals and disposals in the book
• Create an asset-tagging process system for fixed assets
• Track the compilation of construction in progress cost and records asset proposals upon completion of the projects
• Regularly conducts physical inventory and count of fixed assets for both corporate office, and company-owned and controlled stores
• Monitor, analyze and report variances noted on physical inventory and count of fixed assets
• Performs reconciliations of Subsidiary Ledgers vs. General Ledger for both inventories and fixed assets
• Calculates and proposes to management potential obsolescence of inventories and fixed assets
• Responds to inquiries from management and colleagues relating to his/her area of concerns
• Support budget and forecasting activities
• Analyzes the aging of inventories in the book
• Remediate audit findings from internal/external audit reviews
• Works closely with Accounting Head for monthly and annual close processes and with System and Operations Head for beginning/ending inventory balance
• Identify and implement improvements to drive efficiency in the record to report process and to develop a high performing team
• Perform other related duties as required to meet the goals and objectives of the Company and Finance Department

Qualifications:
• Bachelor’s degree in Accountancy graduate, a CPA license is a huge advantage
• At least 3 years work experience as an accountant or its equivalent
• Strong analytical skills
• Detail-oriented, organized, and accurate
• Ability to handle confidential information in a discreet and professional manner
• Demonstrate a sense of urgency and ability to meet deadlines
• Proficient in Oracle Netsuite (an advantage), MS Excel and Word, and Google Sheet tools
• Possesses strong organizational and time management skills, and a strong work ethic
• Ability to communicate effectively verbally and in writing
• Ability to work independently and with a team, display initiative in a fast-paced work environment
• Able to physical report to the corporate office in Makati City
• Able to physical report to the store locations as needed
• Able to start immediately

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FOOD & BEVERAGE SERVICE TRAINER

Job Description:
In charge of training and development of current and new restaurant managers and staff across the whole group, to ensure quality, consistent and hospitable service from all personnel

Roles and Responsibilities:
• Works closely with upper management in developing the service training curriculum and program for managers and staff, including producing the training materials, manuals, documentation, evaluation measures, examinations, and assessments
• Oversees and implements the developed training program such that all new personnel onboarded as well as existing personnel are knowledgeable and adept with carrying out company standards, protocols, steps of service
• Assists in evaluating manager and staff performance, providing analysis and evaluation reports, conducts internal service audits and recommends and implements process improvements and corrective action such that personnel are able to perform in line with necessary service standards and boost sales
• Assumes restaurant floor and bar operations manager duties for specific locations on certain days of the week to more fully understand and appreciate the intricacies of service operations, and adopt a hands-on approach to improving restaurant quality standards Analyzes beverage and wine sales across all restaurants, and provides reports and recommends and executes strategies and campaigns together with upper management to grow sales and meet Company targets
• Assists with menu engineering/concoction and procurement of supplies for beverage and wine selection across all restaurants, to further enhance the beverage service and sales

Qualifications:
• Preferably with a degree and/or at least 3 year experience in the hospitality industry
• Knowledge in wine service (or has actual sommelier certification) is a huge plus
• Excellent communication and organizational skills, and knows quality service
• Must be willing to physically report to restaurant locations as needed

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IMPORATION OFFICER

Job Description:
In charge of all matters related to imported goods, including liaising with suppliers and regulatory bodies, handling logistics and storage, with the goal of minimizing costs and ensuring stable supply chain for items procured from foreign markets to fuel the Company’s operations

Roles & Responsibilities:
• Main liaison with foreign suppliers for procurement of imported goods and equipment, including establishing and developing relationships, negotiating pricing, coordinating shipment from order to shipment
• Main liaison with government and other regulatory bodies, including but not limited to the Bureau of Customs, with ensuring the safe, compliant and speedy receipt and delivery of orders from outside of the country
• Handles inbound logistics for foreign procured items, as well as their delivery and distribution within and among Company location
• Monitors and analyzes the costing of foreign procured items to ensure these are kept within acceptable Company targets, and conducts research and exploration on alternatives and new suppliers to further drive down expenses

Qualifications:
• Must have prior experience in handling importation or foreign procurement
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in English and Filipino, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed

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ACCOUNTING/FINANCE ROLE

Job Description:
Looking for candidates with accounting/finance degree and/or work experience that would want to contribute to a rapidly growing F&B company. Actual scope of responsibilities and position to be determined upon screening based on the applicant’s credentials and expertise.

Qualifications:
• CPA/CFA or similar certifications are not required, but is a huge plus
• Preferably with accounting, finance or business degrees or similar course, but not an outright requirement if are able to show aptitude is presented Preferably with prior accounting/finance work experience, but fresh graduates also welcome
• Must have excellent analytical, organizational, communication and people skills
• Must be discerning, efficient, hardworking and accountable
• Must be willing and able to report physically and/or work remotely as needed based on agreed role and setup

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HUMAN RESOURCE MANAGEMENT OFFICER

Job Description:
In charge of all functions related to human resource management with the goal of effectively maximizing the talent and personnel within the company, including facilitating organizational communication and job planning, recruitment, employee welfare and engagement, performance appraisal and compensation, training and development, and labor relations.

Roles and Responsibilities:
• Develops and implements internal organization protocols and channels that will facilitate better communication and coordination within the Company and across different departments and business units • Develops and implements internal assessment and appraisal systems and tools to facilitate more effective evaluation of performance from top to bottom and assist management with better maximizing existing talent
• Develops and implements employee welfare and engagement programs, with the goal of improving overall employee retention and happiness
• Assists with onboarding of new employees, transition of existing employees to new roles, and revalida and clearance of outgoing employees to ensure that turnover and movements in and out of the company are seamless and have continuity
• Handles recruitment initiatives for the Company, including preparation of job descriptions and hiring posts, tapping various external channels for sourcing talent, and facilitating the screening and hiring process across various business units
• Provides strategic recommendations on organization structure and job planning within the Company, to support various departments in terms of load management and addressing personnel gaps, as well as recommendations on changes or improvements to compensation packages or benefits
• Assists with handling employee concerns, grievances, and issues and troubleshooting where necessary to arrive at equitable resolution

Qualifications:
• Preferably with a degree in human resource management, business management, industrial engineering, psychology, or similar field (but not required)
• Preferably has at least 1-3 years work experience in HR management or similar roles (but not required)
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in English and Filipino, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed

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SOCIAL MEDIA MANAGEMENT INTERN

Job Description:
• Will be working closely with the Social Media & Creatives Officer in executing and designing creative content and promotional initiatives for the Company
• Will be assisting the content team across multiple accounts and sales channels to achieve successful implementation of campaigns and creation of design assets– including needs for print, in-store materials, media and digital
• Will be contributing to online engagement across social media platforms
• Will focus on sourcing photos, videos, and content needed for creative campaigns, as well as assisting with photoshoots, curation and copywriting for various promotional projects

Qualifications:
• Preferably currently taking up degree programs in Marketing, Advertising, PR, or communications, or similar courses (though not required)
• Proficient in social media targeting and communication, especially TikTok and Instagram Experience in photography and videography
• A strong passion for social media and design Knowledge in Adobe Creative Suite Programs including Photoshop
• Strong verbal and written communication skills Must be able to be on-call and available to be reached whenever needed as much as possible
• Must be willing to report physically at Company locations and restaurants and/or work remotely as needed
• Must be available to start immediately

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MULTIMEDIA CREATIVE INTERN

Job Description:
• Will be working closely with the Multimedia Artist and Marketing Team in executing and designing creative content and promotional initiatives for the Company
• Will be assisting the creatives team across multiple accounts and sales channels to achieve successful creation of campaigns and design assets– including needs for print, in-store materials, media and digital
• Will focus on visual content production needed for creative campaigns, as well as assisting with photo & video shoots for various promotional projects

Qualifications:
• Preferably currently taking up degree programs in Multimedia, Fine Arts, Communication Arts, Advertising, or similar courses (though not required).
• Proficient in photography and videography A strong passion for design Knowledge in Adobe Creative Suite Programs including Photoshop
• Must be able to be on-call and available to be reached whenever needed as much as possible
• Must be willing to report physically at Company locations and restaurants and/or work remotely as needed
• Must be available to start immediately

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MARKETING INTERN

Job Description:
• Works directly with the Company’s marketing team through direction from management, with a focus on growing the assigned food concept brands in all aspects (including but not limited to sales both in-store and online, online presence, engagements, conversions, promotions, etc)
• Takes ownership of the brands assigned and continuously research and develop ways to strengthen the brands’ identity and strategy through campaigns and initiatives
• Monitors and analyzes the overall performance of the assigned brands and giving strategic recommendations and action plans on how to increase and improve performance
• Studies the market of the assigned brands, including but not limited to conducting competitor analysis, market research, and customer surveys, and pinpointing and exploring ways to tap potential areas of growth

Qualifications:
• Preferably currently taking up degree programs in Marketing, Advertising, PR, Communications, or similar courses (though not required)
• Must have strong verbal and written communication skills, and possess strong organizational skills Must be proficient in social media use and communication, especially Facebook, Instagram, and TikTok
• Experience with handling brands and/or e-commerce is a huge plus (but not required)
• Experience with photography and videography is a huge plus (but not required)
• Experience with graphic design and Adobe Creative Suite Programs including Photoshop, Illustrator and Lightroom is a huge plus (but not required)
• Must be able to be on-call and available to be reached whenever needed as much as possible
• Must be willing to report physically at Company locations and restaurants and/or work remotely as needed
• Must be available to start immediately
• Must be able to commit to at least 2-3 months’ internship term (with the possibility of extension or even full-time onboarding depending on performance)

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FOOD SAFETY AND SANITATION INTERN

Job Description:
Assists the Food Safety & Sanitation Head of the company with managing, regulating, institutionalizing, and auditing the company and its personnel’s compliance with health and safety standards.

Roles & Responsibilities:
• Assists in creating standardized procedures to eliminate current food safety and sanitation concerns and further concerns that may arise
• Assists in providing IATF resolutions/Safety Protocol Guidelines and other information with regards to F&B/Restaurants regulation to ensure compliance with the most updated protocols
• Assists in preparing documentation for monitoring and training purposes (SOP Manual, Training Manual, Memos, and Checklists)
• Assists in monitoring and updating vaccination status of employees and household members
• Assists in food safety training for new employees
• Assists with coordinating with and outsourcing third-party contractors for water potability testing, pest control services, and other entities to improve health and safety conditions at company locations

Qualifications:
• Preferably with a degree in food science and technology, restaurant management or similar course (though not required)
• Preferably should have experience or basic knowledge in the following: food safety and sanitation, GMP (Good Manufacturing Practices), Sanitation Audit, ServSafe Training Modules, LGU/Accreditation Compliance
• Must have excellent organizational, communication and people skills
• Must be discerning, efficient and accountable
• Must be fluent in Filipino and basic English, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants or locations as needed, and also the capability to do remote work when needed

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CUSTOMER SERVICE OPERATIONS INTERN

Job Description:
Will be working closely with the Wildflour To-Go in-house delivery operations team in handling customer inquiries across various revenue-generating channels (especially on e-commerce sites and mobile delivery apps) to facilitate sales transactions, and provide quality customer experience representative of the brands that they handle. In addition, you will be assisting the Content, Creative & Social Media Officer in posting and customer relations on other social media platforms and sales channels like Lazada.

Qualifications:
• Preferably an undergraduate/graduate of Marketing, Communications, Business or similar/related courses (though not required)
• Must have excellent communication and organizational skills (preferably fluent in both English and Filipino)
• Must be knowledgeable in the use of social media platforms (especially Instagram and Facebook), experience with e-commerce platforms is a plus
• Preferably has prior customer service/relations experience, previous F&B experience is a huge plus
• Must be knowledgeable or proficient in the use of Microsoft Office applications and Google tools
• Must be able to accommodate both physical reporting as well as remote work where necessary (though primarily work-from-home setup)
• Has access to own personal computer or laptop is a huge plus
• Must be available to start immediately

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CONTENT & CREATIVES INTERN

Description:
• Will be working closely with the Marketing team in executing and designing creative content and promotional initiatives for the Company
• Will be assisting the content team across multiple accounts and sales channels to achieve successful creation of campaigns and design assets– including needs for print, in-store materials, media and digital
• Will focus on sourcing photos, videos, and content needed for creative campaigns, as well as assisting with photoshoots, curation and copywriting for various promotional projects

Qualifications:
• Preferably currently taking up degree programs in Marketing, Advertising, PR, or communications, or similar courses (though not required).
• Proficient in social media targeting and communication, especially TikTok and Instagram
• Experience in photography and videography
• A strong passion for social media and design
• Knowledge in Adobe Creative Suite Programs including Photoshop
• Strong verbal and written communication skills
• Must be able to be on-call and available to be reached whenever needed as much as possible
• Must be willing to report physically at Company locations and restaurants and/or work remotely as needed
• Must be available to start immediately

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STORE MERCHANDISING & RETAIL MANAGER

Job Description:
In charge of managing the company’s retail product lines, including management of store displays and inventory in close coordination with in-store personnel and operations, monitoring and reporting on sales performance of retail products, and recommending initiatives and strategies to promote awareness and boost sales for retail products

Qualifications:
• Previous work experience in merchandising, retail, and/or sales, especially with managing in-store displays, is a must
• Must have excellent organizational, communication and people skills
• Must be analytical, efficient and accountable – Must be fluent in English and Filipino, and have basic Microsoft Office skills
• Must be willing to report physically to Company restaurants and store locations as required
• Must be able to start immediately

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RESTAURANT BRANCH MANAGER

Description:
In charge of managing the day-to-day floor operations of their assigned restaurant branch, including providing quality service to each and every customer, managing the front-of-house staff, coordinating with the kitchen operations and back-of-house staff, giving the necessary feedback and reports to upper management, meeting sales targets and executing marketing initiatives, and being responsible for everything that goes on in their assigned location.

Qualifications:
• Has at least one (1) year experience in the Food & Beverage industry, with prior restaurant manager experience being a big plus
• Must be fluent in English and Filipino
• Must know the meaning of quality service and be able to carry it out
• Must have good communication and organizational skills
• Must be able to report physically on-site

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ASSISTANT RESTAURANT BRANCH MANAGER

Description:
In charge of managing the day-to-day floor operations of their assigned restaurant branch, including providing quality service to each and every customer, managing the front-of-house staff, coordinating with the kitchen operations and back-of-house staff, giving the necessary feedback and reports to upper management, meeting sales targets and executing marketing initiatives, and being responsible for everything that goes on in their assigned location.

Qualifications:
• Has at least one (1) year experience in the Food & Beverage industry, with prior restaurant manager experience being a big plus
• Must be fluent in English and Filipino
• Must know the meaning of quality service and be able to carry it out
• Must have good communication and organizational skills
• Must be able to report physically on-site

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DISHWASHER

Requirements:
• With one (1) year experience in the food industry
• Fluent in English and Filipino

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LINE COOK

Requirements:
• With one (1) year experience in the food industry
• Fluent in English and Filipino

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Sous Chef

Requirements:
• With one (1) year experience in the food industry
• Fluent in English and Filipino

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BACK OF HOUSE

Requirements:
• With one (1) year experience in the food industry
• Fluent in English and Filipino

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FRONT OF HOUSE

Requirements:
• With one (1) year experience in the food industry
• Fluent in English and Filipino

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PROFESSIONAL BAKER

Description:
Uses their knowledge and expertise in culinary and baking to produce the baked goods the company is best known for (including but not limited to pastries, breads, cakes, pies, and desserts) day-in and day-out at their assigned locations , and assist upper management in developing recipes where needed

Qualifications:
• Has at least one (1) year experience in the Food & Beverage industry, with prior professional baking experience or degree being a big plus
• Must be fluent in English and Filipino
• Must know the meaning of quality baking and be able to carry it out
• Must be able to report physically on-site

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