BACK OF HOUSE

Requirements:

• With one (1) year experience in the food industry

• Fluent in English and Filipino


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BARISTA / BARTENDER

Description:

In charge of making and serving coffee and other beverages to customers in the Wildflour Cafe section. Together with other baristas, they are responsible for helping to take orders, prepare beverages, and serve clients on time.


Responsibilities:

• Directing the beverage preparation process and delegating tasks.

• Supervising all bar stations and working closely with other barista.

• Assisting the Executive Chefs to create menu items, recipes, and developing new beverages.

• Concocting and preparing high-quality beverages at an efficient rate.

• Ensuring beverage quality and excellent standards are maintained for all drinks created.

• Assisting with determining beverage inventory needs such as overviewing, restocking, and ordering supplies.


Qualifications:

• With one (1) year of experience in the food industry

• Fluent in English and Filipino

• Preferably with at least (6) months of experience in beverage making in the food service industry, but not required

• Has a good understanding of culinary techniques, ingredients, and flavor profiles

• Able to easily comprehend and follow recipes accurately and consistently in a fast-paced environment

• Must be willing to report physically to Company restaurants or locations as needed.

• Must be efficient and physically fit-to-work (standing for long periods of time, lifting pots and pans, etc)


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CASHIER

Description:

Responsible for operating the cash register system and interacting with customers and accepting payment from them for products provided. Other responsibilities include processing card payments and using a Point of Sale (POS) system for transactions.


Responsibilities:

• Managing customer transactions using the cash register and using a Point of Sale (POS) system for transactions.

• Collecting payments in cash or credit.

• Issuing receipts for every transaction.

• Able to cross-sell products, promote new ones to the customers.


Qualifications:

• High school degree

• Applicants that completed vocational training/program certifications related to job position are preferred, but not required.

• At least (6) months experience as a cashier or similar roles related to sales

• Excellent level of numeracy

• Basic PC Knowledge

• Familiarity with systems and equipment used for cashiering, such as cash register and POS

• Good mathematics skills


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FRONT OF HOUSE

Requirements:

• With one (1) year experience in the food industry

• Fluent in English and Filipino


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LINE COOK

Job Description:

Assists the chef de cuisine, sous chef, junior sous chef, chef de partie, and lead prep cook with their daily tasks. Assists in preparing meals ingredients and plating as instructed by the sous or junior sous chef.


Responsibilities:

• Assisting the Sous Chefs to create menu items, recipes, and developing dishes.

• Executing the food preparation process and tasks.

• Cooking and preparing high-quality dishes.

• Ensuring food quality and excellent standards are maintained for all dishes created.

• Executing menu items, recipes, and develop dishes.

• Ensuring the kitchen meets all regulations including sanitary and food safety guidelines.

• Maintain a clean and tidy work area, including cleaning work surfaces and equipment.


Qualifications:

• At Least 6 months of experience in food and beverage preparation, commissary kitchens, and/or centralized kitchens in the restaurant/food service industry

• Proficient in English and Filipino

• Has a good understanding of culinary techniques, ingredients, and flavor profiles

• Able to easily comprehend and follow recipes accurately and consistently in a fast-paced environment

• Must be willing to report physically to Company restaurants or locations as needed.

• Must be efficient and physically fit-to-work (standing for long periods of time, lifting pots and pans, etc)


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SERVER

Description:

Responsible for welcoming customers and maintaining a positive attitude throughout their stay. Takes orders, responds to customers’ inquiries about the menu and food, sells the restaurant’s food and beverages, collects payments, relays orders to the kitchen staff, seats customers, and assists with cleaning.


Responsibilities:

• Ensuring and polishing customer service.

• Greeting customers and accommodating them.

• Take food and drink orders accurately and use the ordering system properly.

• Recognize the menu and effectively express it to consumers.

• Executing server administrative and operational tasks.


Qualifications:

• High School Diploma

• With (6) months of experience in customer service in the the food and beverage industry, hospitality management, etc.

• Fluent in English and Filipino

• Good understanding of restaurant etiquette


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Sommelier

Job Description:

Responsible for overseeing the wine program within the restaurant group, curating an exceptional wine selection, and ensuring that guests enjoy a refined and memorable dining experience. This role involves wine procurement, menu pairing, and providing expert recommendations to guests. Will work closely with the culinary and bar teams to create a cohesive wine and dining experience that aligns with the brand’s vision and enhances the overall guest experience.

Responsibilities

• Curate a diverse and high-quality wine list that complements the restaurant’s menu and aligns with the brand’s image

• Manage supplier relationships to negotiate favorable pricing and exclusive selections.

• Stay updated on wine trends and source wines that offer guests unique experiences.

• Collaborate with the Executive Chef to create wine pairings that enhance the flavors and presentation of menu items.

• Offer pairing suggestions for seasonal menus, events, and special dining experiences.

• Provide knowledgeable and engaging wine service to guests, assisting them in selecting wines based on their preferences and the meal.

• Foster a warm and memorable dining experience through expert service.

• Interact with guests to create a personalized wine experience, offering guidance on wine selection and explaining the nuances of various offerings.

• Address customer complaints or concerns related to wine, offering solutions or substitutions when necessary.

• Educate guests about wine regions, varietals, and vintages, offering recommendations based on their preferences.

• Oversee wine inventory, ensuring accurate stock levels and minimizing wastage.

• Implement inventory controls to maintain cost efficiency without compromising quality.

• Coordinate wine events, tastings, and promotions to enhance customer engagement and drive wine sales.

• Work with the marketing team to develop wine-related content for social media, promotions, and brand engagement.

• Ensure that all wines are stored, presented, and served according to industry standards.

• Monitor and maintain wine quality to provide guests with an exceptional product.

• Train front-of-house staff on wine basics, pairings, and proper service techniques.

• Develop and conduct regular training sessions to enhance the team’s wine knowledge and confidence in offering recommendations.

• Provide ongoing wine education and tasting sessions to staff, improving their ability to describe and recommend wines to guests.

• Assist in developing beverage-related training programs for front-of-house staff, ensuring a high level of service and knowledge

Qualifications:

• Bachelor’s degree in Hospitality, Culinary Arts, or a related field

• Certification in wine studies is a plus

• Minimum 5 years of experience in wine service or sommelier roles, preferably in fine dining or luxury hospitality.

• Proven track record in curating wine lists, providing exceptional customer service, and managing beverage inventories.

• Exceptional knowledge of wines, spirits, and other beverages, including regional varieties, wine production, and service techniques.


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Beverage Head

Job Description:

Oversees the complete operations of the bar and coffee areas within assigned locations, ensuring high-quality beverage offerings, efficient service, and excellent customer satisfaction. Responsible for managing and developing Baristas and Bartenders, monitoring inventory, enforcing quality standards, and collaborating closely with the Bar Director to achieve operational goals. Ensure that the bar and coffee stations align with the company’s service standards, beverage quality, and guest experience expectations.

Responsibilities

• Oversee daily operations of both bar and coffee sections, ensuring timely, quality service, and adherence to company standards.

• Implement standard operating procedures (SOPs) for bar and coffee area setup, preparation, cleanliness, and closing duties.

• Monitor workflow and performance to ensure that both Bartenders and Baristas meet established service and quality benchmarks.

• Collaborate with the Bar Director on developing and updating beverage menus, incorporating seasonal and innovative drinks that appeal to customer preferences.

• Introduce and refine coffee and cocktail recipes, ensuring quality and consistency across locations.

• Conduct regular sessions on new beverages, recipes, and presentation techniques to keep the team informed and engaged.

• Track inventory levels for alcoholic beverages, coffee, syrups, and other ingredients, managing stock rotation to maintain freshness and prevent wastage.

• Coordinate with vendors to place orders, ensuring timely supply and cost-effective purchasing.

• Work with the Bar Director to establish budgets, monitor expenses, and achieve profitability targets by controlling inventory costs and minimizing waste.

• Address customer inquiries, complaints, and feedback professionally, ensuring prompt issue resolution to maintain customer loyalty.

• Promote a welcoming and enjoyable atmosphere, encouraging positive interactions between staff and customers.

• Develop and oversee promotional activities, such as tasting events, happy hours, and loyalty programs, to boost customer engagement.

• Ensure that all bar and coffee operations comply with health, safety, and sanitation standards.

• Enforce responsible service practices, monitoring alcohol consumption and addressing any safety concerns.

• Maintain cleanliness, organization, and functionality of all bar and coffee equipment and spaces.

Qualifications:

• Bachelor’s degree in hospitality management, food and beverage management, or a related field (preferred).

• 5+ years of experience in the beverage industry, with at least 2 years in a leadership role.

• Strong knowledge of beverage trends, mixology, and wine pairing.

• Excellent leadership, communication, and customer service skills.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Knowledgeable of wines, beers, spirits, and cocktails, including varietals, production methods, and flavor profiles.

• Must possess a deep knowledge of and interest in alcoholic and non-alcoholic beverages (actual sommelier certification is a huge plus).

• Excellent communication and organizational skills, and knows the meaning of quality service.

• Must be willing to physically report to and render service at restaurant locations as needed.

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PASTRY BAKER